Patient Access Specialist 1 at US Digestive Health – Newark, Delaware

US Digestive Health is looking for a Patient Access Specialist. The ideal candidate will be able to multitask and perform well in fast-paced environments. This position will be responsible for assisting patients, collecting and verifying medical records, scheduling appointments, and maintaining patient records.

Responsibilities:

• Collect and verify medical records from patients
• Answer patient questions regarding their health care
• Schedule patient appointments, make calls to schedule appointments, and provide information to patients regarding treatments and results of tests
• Maintain patient charts and medical records in a electronic medical record system (EMR)
• Ensure the accuracy of the patient’s information by reviewing medical records on a regular basis to ensure accuracy of diagnosis, treatment plan, medications, allergies, and other related information is complete and accurate
• Communicate with providers to obtain necessary information for patient management and treatment planning
• Perform routine administrative tasks such as filing documents or correspondence, answering phone calls, scheduling appointments, etc.
• Perform other duties as assigned.

Skills:

• Proven experience as a patient coordinator or relevant position in a medical office or hospital preferred.
• Knowledge of medical terminology
• Familiarity with electronic medical records systems (EMR) preferred.

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends