Service Technician I at Securitas Technology Canada Corporation – Victoria, British Columbia

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

This role must be part of the United Steelworkers UNION

• Carry out repairs to faulty security systems
• Follow up on service calls in order of priority according to importance;
• Carry out repairs to defective systems assigned to him according to company norms and standards;
• Ensure that the correct recommendations for use are passed on to customers
• Ensure follow-up of customer service according to company policies and procedures;
• Transmit usage recommendations to customers;
• Provide the best service to the customer in compliance with company policies and procedures;
• Ensure follow-up of customer service
• Provide the best service to the customer in compliance with company policies and procedures;
• Produce a report on service calls made;
• Manage repair inventories.

MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com

MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company.

This role must be part of the United Steelworkers UNION

• Full Benefits as of Day 1
• Retirement Plans as of Day 1
• Paid vacation, holiday
• Educational Assistance
• Company Training Program
• Exceptional growth opportunities