Production Specialist in Syracuse, New York at Crouse Hospital

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse Health is hiring a Production Specialist.

Schedule: Full-Time, Monday-Friday, 6:30am-3:00pm.

Pay Range: $20.00 - $28.37 / hour

Production Specialist Position Responsibilities:

• Professionally prepare projects for printing, document scanning and enhancement using a variety of equipment and computer software.
• Set up quality controls for work accuracy and professional document appearance.
• Consistently run test copies prior to conducting large batch printing.
• Offer quality reproduction of customer materials and ensure professional binding, hole punching and stapling.
• Independently prioritize and schedule individual jobs and identify equipment to be used on size and complexity.
• Creatively collaborate with customer to envision, design and create forms and documents not currently in our inventory.
• Competently source and print existing documents and forms from our internal web-based library, as requested.
• Receives, sorts and distributes all classifications of mail across the hospital and off-site locations in a timely and organized manner.
• Properly package, label and ship outgoing mail and verifies that all related paperwork is complete and accurate.
• Confidently utilizes computerized reports to re-address patient mail and ship patients’ belongings in a safe and timely manner.
• Provides the highest level of customer service and communicates in a courteous and appropriate manner to co-workers, visitors and patients.
• Consistently maintains the highest level of confidentiality with all information and documents.
• Accurately maintains records of jobs produced by the copy center using the department database.
• Routinely performs equipment updates and maintenance to ensure the highest level of efficiency. Proactively identifies and resolves any malfunctions and notifies service technicians for relevant repairs and/or service.
• Competently troubleshoots equipment failure to ensure a timely resolution.
• Routinely checks inventory levels and ensures consistent availability of required departmental supplies.
• Assumes other duties as assigned by department leadership.

Production Specialist Position Requirements:

• Associate’s Degree preferred, High School Diploma or equivalent required.
• Must possess a valid NYS Driver’s License.
• One (1) year work experience in business, copy production and software use required.
• Minimum of one (1) year experience in a fast paced office setting.
• Previous experience with graphics design, Internet, Lawson, SmartMailer and Acrobat Reader.
• Proficient knowledge of all Microsoft Office programs.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.