Phones Implementation Specialist, Contract in Guatemala at Petvisor
Recently UpdatedSalary: $1200 - $1200Job Function: Information Technology
Petvisor
Guatemala, Guatemala
Posted on
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Job Description
Phones Implementation Specialist, Contract
Tasks:
$1,200 - $1,200 a month
Tasks:
- Ensure the highest levels of customer satisfaction via Zoom, phone, and email
- Strong communication skills to effectively collaborate with clients, project managers, and cross-functional teams
- Analytical thinking and the ability to dissect complex technical requirements and translate them into actionable tasks
- Independently lead and manage multiple projects and priorities simultaneously
- Resolve or escalate customer requests/issues promptly
- Review, analyze, and evaluate trends on common system issues and communicate these to the company
- Proficiency in both verbal and written English, along with confident, articulate, and professional communication abilities
- Exceptional customer service skillset
- Strong ability to multitask, prioritize tasks, and effectively manage time
- Skill in handling incoming and outgoing support calls
- Proficient in conflict resolution, with the ability to sympathize and empathize with customers
- Experience in troubleshooting technical issues
- Outstanding capacity to navigate and resolve intricate issues
$1,200 - $1,200 a month
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Job Location
Guatemala, Guatemala
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