Technical Implementation Consultant (Alerting) in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a [Technical Implementation Consultant (Alerting)] in [United States].
Join a fast-paced healthcare technology environment where your expertise will directly support mission-critical communication systems used by healthcare professionals nationwide. In this role, you will lead the implementation, configuration, and troubleshooting of complex alerting and clinical messaging solutions across customer environments. Working remotely, you’ll collaborate with cross-functional teams, customer stakeholders, and external vendors to ensure seamless deployments and outstanding service delivery. This opportunity is ideal for a technically skilled consultant who thrives in solving infrastructure and networking challenges while maintaining a customer-first mindset. You’ll have the chance to work with modern healthcare IT systems, contribute to impactful implementations, and grow your expertise in clinical communication technologies. The role offers strong autonomy, meaningful client interaction, and the opportunity to influence successful outcomes across high-visibility projects.
- Install, configure, test, and validate server-side applications and mobile solutions in Windows Server environments using IIS, SQL Server, and related technologies
- Troubleshoot and resolve technical issues involving healthcare communication systems, integrations, networking, security protocols, and messaging workflows
- Support customer go-live activities, activation processes, and post-implementation stabilization efforts
- Collaborate with customers, vendors, and internal teams to diagnose problems, recommend solutions, and escalate issues when appropriate
- Maintain accurate project documentation, implementation standards, upgrade procedures, and technical reports
- Deliver excellent customer communication by translating technical concepts into clear and actionable guidance for stakeholders of varying technical backgrounds
- Participate in project calls, provide status updates, and proactively manage timelines and customer expectations throughout implementation cycles
- Continuously expand product and technical knowledge to support evolving healthcare IT environments and customer needs
Requirements:
- Bachelor’s degree or equivalent professional experience in a technical or related field
- 5+ years of experience troubleshooting enterprise software applications in complex IT environments
- Previous experience working within Healthcare IT or clinical communication systems
- Strong understanding of Windows Server environments, IIS, SQL Server, and VMware technologies
- Solid knowledge of networking and security concepts including DNS, HTTPS, TCP/IP, firewalls, TLS/SSL certificates, load balancers, and ciphers
- Excellent analytical, troubleshooting, and problem-solving capabilities with strong attention to detail
- Outstanding verbal and written communication skills with the ability to engage customers professionally and confidently
- Ability to manage multiple priorities, work independently in remote environments, and collaborate effectively across teams
- Flexibility to work extended hours when project schedules or customer requirements demand it
- Demonstrated leadership mindset, customer-focus, and commitment to delivering high-quality implementation outcomes
Benefits:
- Competitive salary range of approximately $75,000–$85,000 plus bonus opportunities
- Fully remote work environment with strong work-life flexibility
- Comprehensive medical, dental, vision, and pharmacy coverage options
- Health Savings Account (HSA) eligibility and wellness-focused programs
- Retirement savings and financial wellness support
- Continuing education and professional development opportunities
- Generous paid time off and family-focused benefits
- Collaborative and mission-driven company culture within the healthcare technology sector
- Access to learning resources and career growth opportunities in a rapidly evolving industry