Concierge - Front Desk in Philadelphia, Pennsylvania at Stonehenge Advisors Payroll Services Inc

Job Title: Concierge – Apartment Community
Location: Philadelphia, Pa 19139
Position Type: Part-Time
About Us:
We are committed to providing a top-tier living experience for our residents. Our goal is to create a welcoming, comfortable, and enjoyable environment through exceptional service. We are seeking a dedicated and personable Concierge to join our team and help us achieve this mission.
Job Description:
This is a part-time position on weekends.
The Concierge is the face of our community, responsible for delivering outstanding service to our residents and their guests. This role involves managing front desk operations, addressing resident inquiries, and ensuring that the daily needs of our residents are met with efficiency and a smile.
Key Responsibilities:
- Greet residents and guests warmly, providing a professional and friendly atmosphere.
- Manage resident check-ins and check-outs, including handling keys and access cards.
- Provide information about the apartment building, including amenities, services, and local attractions.
- Assist with resident requests, maintenance issues, and package deliveries, ensuring timely and accurate resolution.
- Coordinate with other departments to address resident needs and maintain high standards of service.
- Handle inquiries and complaints with a solution-oriented approach, aiming for high resident satisfaction.
- Maintain a clean, organized, and welcoming front desk area.
- Monitor security systems and enforce building policies to ensure a safe and secure environment.
**Qualifications:**
- High school diploma or equivalent; additional education or experience in hospitality or property management is a plus.
- Previous experience in a concierge, customer service, or property management role preferred.
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach to handling issues.
- Ability to multitask and manage various responsibilities in a fast-paced environment.
- Proficient in office equipment and computer systems; familiarity with property management software is a plus.
- Availability to work flexible hours, including evenings, weekends, and holidays.Benefits:
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive and dynamic work environment.
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
• 8 hour shift

Experience:
• Customer service: 1 year (Required)
Shift availability:
• Overnight Shift (Required)
• Night Shift (Required)
Ability to Commute:
• Philadelphia, PA 19139 (Required)
Ability to Relocate:
• Philadelphia, PA 19139: Relocate before starting work (Required)
Work Location: In person