Customer Service Representative - Printing at Standard Printing Company of Canton – Canton, Ohio

Litho Label | Top Sheet | Corrugated Digital

Join Standard Printing Company and bring your print production customer service expertise to a skilled and growing team. We are seeking an experienced print industry professional who understands the technical demands of litho label, top sheet, and corrugated digital production — and can confidently guide projects from order entry through delivery with precision and accountability.

The Customer Service Representative serves as a critical liaison between customers and our estimating, prepress, scheduling, and production teams. This role ensures job accuracy, timeline adherence, and clear communication throughout the entire print production process.

The ideal candidate will bring prior experience in lithographic label printing, top sheet production, and/or corrugated digital print environments, along with strong technical comprehension of job specifications, substrates, color processes, finishing requirements, and production constraints.

This is not a general customer service or transactional support role (retail, banking, insurance, logistics dispatch, or call center). We require proven experience in commercial print or packaging manufacturing environments, including managing complex job specifications, cross-functional production coordination, and deadline-driven print operations.

Standard Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Standard Printing Company has operated since 1923, utilizing a combination of trained personnel, equipment, and technology. As an established offset and digital commercial printer, the company is seeking individuals interested in long-term careers with a reputable and expanding business. Our pursuit of success is guided by our fundamental values: serving as Customer Advocates, maintaining Operational Excellence, demonstrating Integrity, fostering Trust through Transparency, and remaining grounded in Tradition while dedicated to Progress.

Learn more about us on YouTube: https://youtu.be/5wHadiWauow

At Standard Printing Company, we believe in investing in our people and providing long-term career opportunities in a stable, growing organization.

If you have real-world print industry experience and are ready to contribute to a company that values expertise, precision, and long-term growth — we encourage you to apply.