General Manager - Plum Market Foodservice Columbus Airport at Plum Market – Columbus, Ohio

Plum Market is a fast-growing leader in the Food Service industry. We are dedicated to providing the finest selections of All Natural, Organic, Local, and Specialty ingredients, ensuring a high-quality experience for every Guest we serve.

Our Food Service Team Members are at the heart of our operation, bringing a passion for exceptional food and hospitality. Whether preparing fresh meals, serving our Guests, or maintaining the highest food safety standards, we take pride in delivering outstanding quality and service every day.

At Plum Market Food Service, we foster an inclusive and collaborative environment where Team Members are valued and supported. If you’re passionate about food, hospitality, and being part of a dynamic team, we’d love to have you apply!

Why Work at Plum Market Food Service?

Hands-on Training – Gain valuable skills through our exceptional training programs.

Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can advance in your career.

Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.

401(k) with Company Match – Available after just six months.

Plum Market Food Service is more than just a workplace – it’s an opportunity to grow your passion for food and hospitality in a rewarding environment.

Employment is contingent upon a successful background check.

Ready to be part of something special? Apply today!

Description:

The General Manager (GM) oversees all aspects of Plum Market’s Foodservice operations at the Columbus Airport location. This leadership role is responsible for the daily execution of service standards, operational compliance, staffing, safety, and financial performance. The GM ensures that all Team Members are trained, supported, and aligned with Plum Market’s commitment to hospitality, quality, and operational excellence. This is a hands-on leadership position requiring strong foodservice knowledge, exceptional organizational skills, and the ability to thrive in a high-traffic airport environment.

Who you are:

You are a proactive leader with strong operational experience in high-volume foodservice or hospitality.

You are organized, accountable, and capable of managing multiple responsibilities with precision.

You are a people-first leader who builds strong teams through coaching and support.

You are confident managing payroll, staffing, vendor relations, and compliance in a fast-paced setting.

You take pride in maintaining a clean, safe, and efficient environment for both guests and Team Members.

You value hospitality and are driven to deliver a superior guest experience.

You communicate clearly and effectively across all levels of the business.

What you will bring:

Minimum 3–5 years of management experience in foodservice or hospitality.

Proven knowledge of food safety, sanitation, and health department compliance.

Experience managing inventory, ordering, receiving, and cost control.

Familiarity with cash handling, deposit processes, and financial reporting.

Strong leadership, organizational, and time-management skills.

Knowledge of employee scheduling, payroll, time and attendance systems.

Experience overseeing hiring, onboarding, training, and terminations.

Proficiency in Microsoft Office and POS systems.

Ability to obtain and maintain airport badging credentials as required.

Physical ability to stand and walk for up to 4 hours without a break.

Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

What you will do:

Oversee all daily operations, ensuring high standards of service, cleanliness, and product quality.

Manage team schedules, payroll accuracy, and compliance with time & attendance policies.

Lead the hiring, onboarding, training, and performance management of Team Members.

Monitor inventory, place orders, and ensure proper receiving and storage of products.

Conduct regular knife audits, food safety reviews, and sanitation inspections.

Oversee cash handling, deposits, and change orders.

Coordinate facility maintenance and address equipment or operational issues promptly.

Maintain all airport compliance standards including staff badging and security requirements.

Act as the primary contact for airport partners, vendors, and internal leadership.

Lead by example, creating a positive, productive, and service-driven team environment.