IT Specialist at Rely Innovations – Camden, Arkansas

Essential Duties and Responsibilities:

• Must be a self-motivated team player and have strong organizational skills
• Must be responsible for Help Desk issues and responses to users
• Diagnose and resolve network printer issues
• Set up new desktops/IP phones/cell phones for new and existing employees
• Update and maintain the PC hardware and software inventory for all Spectra users
• Disposition decommissioned equipment such as e machines, desktops, laptops
• Assist in Cisco switch installation and configuration
• Assist with network segmentation of cameras/phones/servers/desktops
• Perform routine checks on servers and equipment including preventive maintenance and repairs

Perform other duties as requested, directed, or assigned

Education and Experience:

· High school diploma or equivalency required

· Associate’s degree in computer related field or equivalent job experience

· 2+ years working in IT environment; education will be considered in lieu of work experience

Job Knowledge, Skills, and Abilities:

• Possess solid skills in Microsoft technologies
• Ability to clearly communicate in writing and/or verbal communication
• Ability to pay attention to details
• Multi-tasking a must
• Ability to troubleshoot problems quickly to determine the appropriate resolution path
• Candidate must be amenable to flexible schedule when required

Training Requirements:

• Amenable to additional training and/or instruction

Physical Job Demands:

• Continuous mental and visual attention required
• Job may be performed while sitting or standing for extended periods of time
• Occasional lifting up to 50 pounds
• Subject to random drug and alcohol testing under DOD regulations