Administrative Assistant in Fort Collins, Colorado at Northern Colorado Air

Since 1992, Northern Colorado Air has kept our community comfortable with quality craftsmanship and dependable service. We’re proud to be a locally owned company, with our people and our community at the heart of everything we do. With an average team tenure of 9 years, over double the industry average, we’re a place where careers thrive. From day one, you’ll receive hands-on mentorship, in-house training, and real-world experience to help you grow with confidence.

About the Role

Northern Air is an established and growing HVAC business seeking a reliable, organized, and proactive Administrative Assistant team member. The successful candidate will play a crucial role in supporting the day-to-day administrative functions of our HVAC (Heating, Ventilation, and Air Conditioning) department. This position requires strong organizational skills, effective communication, and the ability to multitask in a fast-paced environment.

This position is open to be part or full time, depending on the needs of the chosen candidate and the organization.

Key Responsibilities

• Administrative Support:
• • Assist with general office duties, including answering phones, responding to emails, and managing appointments.
  • Maintain organized and up-to-date filing systems for documents related to HVAC projects, contracts, and client information.
  • Prepare and process paperwork, including invoices, purchase orders, and other relevant documents.
• Customer Service:
• • Provide excellent customer service by addressing client inquiries, scheduling appointments, and maintaining positive relationships with customers.
  • Assist in preparing and sending quotes, proposals, and service agreements to clients.

• Coordination: Help maintain a clean, safe, and efficient warehouse environment.
• • Coordinate and schedule HVAC technicians for service calls, installations, and maintenance appointments.
  • Collaborate with other departments to ensure seamless communication and workflow.

• Data Entry:
• • Enter and update information in the company database, including client details, work orders, and project status.

You bring (minimum qualifications):

• High school diploma or equivalent
• HVAC-related experience
• Proficient in the Microsoft Office suite of products
• Excellent organizational and time management skills
• Strong communication skills, both written and verbal.
• Ability to work collaboratively with the office and field teams, along with working independently.

Preferred Requirements:

• Experience with ServiceTitan
• Previous experience with Northern Air

Why Join Northern Air?

• Growth Potential: This position starts as part-time with a clear path toward full-time employment as our operations expand. Access to in-house training, hands-on mentorship, and real-world experience alongside seasoned technicians.
• Work-Life Balance: Enjoy a consistent weekday schedule with no weekend work.
• Stability: Join a local, established company with a reputation for quality and a collaborative team culture.
• Compensation: $19-24/hr. based on experience.
• Benefits: Paid sick and Family Leave, 401(k) with match (depending on length and hours of service); other benefits such as paid time off, health, dental, vision, etc. become available if position transitions to full time.