Installation Project Manager at By-Tor Contracting Inc – Huber Heights, Ohio
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About This Position
Lead Installation Success from Home and in the Field Join By-Tor Contracting Inc. as an Installation Project Manager!
Position Title: Installation Project Manager
Pay Range: 55,000 - 60,000 per year, based on experience
Employment Type: Full-Time
Department: Field Operations / Project Management
Schedule: MondayFriday
Location: Dayton, OH
Type of Construction/Work they perform: Millwork / Carpentry / Interiors (Residential)
By-Tor Contracting Inc. is seeking an experienced Installation Project Manager to oversee residential installation operations supported by our partnership with Lowes. This role is primarily work from home and is responsible for managing installer performance, supporting store relationships, resolving project issues, and ensuring each installation meets company standards for professionalism, craftsmanship, and customer satisfaction. The ideal candidate is highly organized, responsive, and comfortable balancing remote coordination with regular visits to assigned stores and occasional field support as needed.
Who We AreBy-Tor Contracting Inc. is a locally owned contractor providing installation services and support for residential projects. Our company focuses on delivering dependable service, quality workmanship, and strong operational support, and we work hard to build lasting partnerships through professionalism and consistent performance.
Key ResponsibilitiesCultivate strong relationships with Pros, Lowes store personnel, In-Home Sales Specialists (IHSS), and Field Project Managers (FPM).
Effectively manage the assigned territory and ensure all performance metrics are consistently met, including LTR, Professionalism, Craftsmanship, and cycle times.
Demonstrate strong time management skills by prioritizing urgent issues while keeping long-term project responsibilities on track.
Maintain high organizational standards to manage ongoing projects, installer activity, store communication, and customer follow-up.
Actively work with Pros to help them reach premier performance levels and develop transition plans when performance standards are not met.
Partner with internal departments, including Compliance and Scheduling, to ensure company compliance, efficient scheduling, and successful project execution.
Oversee installer performance and provide support, accountability, and coaching as needed.
Visit assigned stores throughout the week to maintain strong relationships and keep installation activity running smoothly.
Assist in resolving escalated issues related to scheduling, craftsmanship, customer concerns, and project timelines.
Maintain accurate communication, reporting, and follow-up using company systems and technology.
Represent By-Tor Contracting Inc. professionally with customers, store partners, and internal team members at all times.
Experience in project management, field operations, installation coordination, or construction management.
Strong understanding of residential door installation, millwork, or related home improvement work preferred.
Proven ability to manage relationships across installers, store partners, customers, and internal departments.
Excellent organization, time management, and problem-solving skills.
Ability to manage a territory and consistently meet operational performance goals.
Strong communication skills and a professional, customer-focused demeanor.
Comfortable working from home while traveling locally to stores during the week.
Valid drivers license with a clean driving record.
Proficiency with smartphones, tablets, email, and digital reporting systems.
Ability to work independently and make sound decisions in a fast-paced environment.
Competitive pay, based on experience
Paid bi-weekly
Work-from-home flexibility with local travel
Paid training and development
Tech package provided
PTO, paid holidays, vacation, and sick time
Long-term opportunity with a steady pipeline of work
Supportive team environment with opportunities for growth
Monday Friday
Full-Time
Work from home in Dayton, OH
Travel to assigned stores a few times per week
Additional field visits as needed based on project assignments