Courtyard Atlanta Downtown - Front Desk Agent in Atlanta, Georgia at Aimbridge Hospitality
Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Experience the perfect blend of historic charm and boutique style at Courtyard Atlanta Downtown, set within the landmark Carnegie Building. Our downtown Atlanta hotel places you steps from top attractions like Centennial Olympic Park, Georgia Aquarium, World of Coca-Cola, and the Martin Luther King Jr. National Historical Park. Enjoy modern rooms with unique layouts, plush bedding, flat-screen TVs, and ergonomic workspaces. Stay connected with free Wi-Fi or recharge in our 24-hour fitness center. Savor breakfast, dinner, and evening cocktails at The Bistro, which proudly serves Starbucks coffee. Business travelers will appreciate versatile meeting space and a prime location near corporate offices. Whether visiting for business or leisure, our hotel offers comfort, convenience, and easy access to the best of Atlanta, GA. Book your stay and explore the heart of the city.
Application deadline for Colorado positions:
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