CO, White River, Eagle-Holy Cross, SUPERVISOR at American Land & Leisure – Eagle, Colorado

The Supervisor is the "Superman" or "Superwoman" of the team. They provide unequalled leadership, share the vision of what can and should be, inspire and lift their employees to perform at a higher level, and show their team how to provide the campground guests an unforgettable, positive "customer experience". The manager helps to recruit additional talented employees. They also work with Human Resources and their own Permit Manager to review and interview applicants and make recommendations to hire. They complete inspections and submit reports on-time. The manager is responsible for the actions of their employees so they invest time and effort into training their employees to represent themselves, their manager, their company and the company's partner as a responsible, quality organization.

In west-central Colorado youll find the White River National Forest. The Eagle and Holl Cross Ranger Districts, which are 3 hours west of Denver on I-70 and south on Hwy 24, are near the towns of Vail, CO, Eagle, CO and Red Cliff, CO.

Anticipated Weekly Hours are: 30-40 hrs./ week

Anticipated Dates of Employment are: May - October

The host site associated with this position is:

Water: Yes

Sewer: Yes

Electricity: Yes

Telecom: Cell

Facilities in this area are in this elevation range: 8,300 - 10,000

The employment schedule in this area is stated above. These are approximate seasonal employment dates. Weather, conditions and closures may affect this schedule as well as final job assignments. The manager will contact hosts with updates to the employment schedule.

The Supervisor is the "Superman" or "Superwoman" of the team. They provide unequalled leadership, share the vision of what can and should be, inspire and lift their employees to perform at a higher level, and show their team how to provide the campground guests an unforgettable, positive "customer experience". The manager helps to recruit additional talented employees. They also work with Human Resources and their own Permit Manager to review and interview applicants and make recommendations to hire. They complete inspections and submit reports on-time. The manager is responsible for the actions of their employees so they invest time and effort into training their employees to represent themselves, their manager, their company and the company's partner as a responsible, quality organization.

REQUIREMENTS

Bring strong leadership and team building skills.

Lead by example: be the first one to pick up a shovel and show employees how the work is done. Have superior Customer Service Skills

Be able to defuse/de-escalate a tense situation between parties. Conflict resolution experience would be very helpful.

Have strong computer-user skills

Be physically fit enough to do the following: walking the length of a campground,

Navigate natural terrain while using a handheld blower,

Bend over to regularly clean toilets,

Kneel to scoop out ashes from a fire pit,

Lean over to pick up litter and fallen branches,

Stretch your arms above your head to clip vegetation,

Grip and drag a rake

Carrying at least 30 lbs. of weight in a trash bag or barrel.

Operate various landscaping tools including a shovel, rake, blower, clippers, and lawn mower.

THE DUTIES

Learn the what is expected by studying the Operating Plan, communicating effectively and often with the Permit Manager, and becoming familiar with our partner. Know the timelines and deadlines and form a plan of action.

Know the difference between "Customer Service" and "The Customer Experience". Mold your campgrounds into places that provide positive "Customer Experience".

Be a recruiter. The company needs quality managers and front-line, top notch hosts. Look for them.

Be a important part of the hiring process by reviewing, interviewing, and recommending applicants in the Vensure Applicant Tracking System.

Build a team and elevate it. Have high expectations, but demonstrate, train and mentor your employees so that you lift them to that level that meets your high expectations. Provide corrective and useful feedback to employees. Seek to praise and recognize, but make it sincere and well-earned.

Develop a positive relationship between AL&L and our partner.

Manage the district like a business. Be aware of budgets and expenditures, rules and regulations, needs vs. wants. Maintain vehicles and equipment and don't abuse them.

Location

In west-central Colorado youll find the White River National Forest. The Eagle and Holl Cross Ranger Districts, which are 3 hours west of Denver on I-70 and south on Hwy 24, are near the towns of Vail, CO, Eagle, CO and Red Cliff, CO.

Anticipated Weekly Hours are: 30-40 hrs./ week

Anticipated Dates of Employment are: May - October

Minturn Admin Area

The host site associated with this position is:

Water: Yes

Sewer: Yes

Electricity: Yes

Telecom: Cell

Facilities in this area are in this elevation range: 8,300 - 10,000

Schedule

The employment schedule in this area is stated above. These are approximate seasonal employment dates. Weather, conditions and closures may affect this schedule as well as final job assignments. The manager will contact hosts with updates to the employment schedule.

Assigned Facilities

Eagle, Yeoman/Fulford Cave, 29 Sites

Holy Cross, Camp Hale Memorial/East Fork Group, 21 Sites, 1 Group

Holy Cross, Gold Park/Homestake, 12 Sites + Dispersed sites

Holy Cross, Gore Creek, 25 Sites, 2 Groups

Holy Cross, Hornsilver/Halfmoon, 14 Sites