Property Manager – Build-to-Rent (BTR) Communities at McKinley Homes – Norcross, Georgia

Position Overview
The Property Manager is responsible for the overall performance, financial success, and daily operations of a Build-to-Rent (BTR) and Single-Family community. This role requires a dynamic leader with strong customer service, organizational, and communication skills who can effectively manage leasing, maintenance, resident relations, and compliance functions. The Property Manager will ensure that all homes are maintained to the highest standards, occupancy goals are met, and operations remain compliant with Fair Housing and company policies.
Key Responsibilities

• Oversee all aspects of property operations, including leasing, maintenance coordination, and resident satisfaction.
• Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals.
• Conduct regular property inspections to ensure homes are rent-ready, well-maintained, and meet company standards.
• Manage resident lifecycle processes including move-ins, move-outs, renewals, and customer service follow-ups.
• Monitor property financials, prepare budgets, and analyze performance against key metrics.
• Maintain accurate records of leases, work orders, invoices, and reports.
• Collaborate with vendors and maintenance teams to ensure timely and cost-effective repairs and turnarounds.
• Enforce company policies, lease terms, and community rules in accordance with Fair Housing and state/local regulations.
• Recruit, train, and oversee on-site staff to ensure high performance and adherence to company standards.
• Provide leadership and foster a positive team culture focused on resident satisfaction and operational excellence.

Qualifications

• Minimum 3–5 years of property management experience, preferably in Build-to-Rent or single-family rental communities.
• High school diploma or equivalent required; bachelor’s degree in business, real estate, or a related field preferred.
• Active Real Estate License preferred (or willingness to obtain).
• Proficiency in property management software such as AppFolio, strong Microsoft Office skills.

Skills and Competencies

• Strong customer service and communication abilities.
• Excellent organizational and time management skills.
• Ability to analyze financial statements and manage operating budgets.
• Knowledge of Fair Housing, ADA, and landlord-tenant laws.
• Detail-oriented, dependable, and proactive problem solver.
• Proven leadership and team management abilities.

Work Environment and Requirements

• Primarily on-site position with regular property visits.
• May require occasional evening or weekend work based on community needs.
• Must possess a valid driver’s license and reliable transportation.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and career growth opportunities.

Equal Opportunity Employer
Encore Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.