Sales Facilitator at Surgical Instrument Service Company – Terre Haute, IN, Indiana

Job Title: Sales Facilitator

Location: Remote

Position Summary: The Sales Facilitator will act as the primary point of contact for pickup and delivery of repair orders at customer facilities.

Key Accountabilities

• Interact with key hospital contacts to ensure client satisfaction
• Pick up instruments and devices for repair and deliver them via FedEx to SIS headquarters
• Return repaired instruments to the client facility/departments same day they are returned to you
• Work closely with SIS territory managers to monitor and improve customer experience
• Provide Home Office staff with all required information in a timely manner
• Maintain a professional appearance and demeanor at all times

Key Competencies

• Have a reliable vehicle to drive to and from hospitals and local shipping facilities
• Work independent of direct supervision and be a proactive self-starter
• Have excellent communication and interpersonal skills
• Possess the ability, commitment and ambition to assume increased responsibility within the organization
• Be proficient with computer, tablet, and smartphone technology
• Be able to occasionally lift and carry up to 20 pounds