Sales Key Account Manager - Clinics & Hospitals at Diag – Houston, Texas

Sales Key Account Manager - Clinics & Hospitals

About DIAGDIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing. We offer a wide range of testing services from basic to advanced to help individuals detect health issues early, proactively monitor their well-being, and make informed medical decisions.With modern laboratories certified to ISO 15189 standards, cutting-edge automation technology, a highly experienced team of professionals, and a network of over 40 branches across Ho Chi Minh City and other provinces, DIAG delivers convenient, fast, and reliable testing experiences. In addition, our home sample collection service allows customers to easily access high-quality healthcare anytime, anywhere.We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.
About UsWe are a top reference laboratory in Southern Vietnam, serving over 6,500+ doctors and 400+ clinics & hospitals with a commitment to excellence in diagnostic services.
Position OverviewWe seek a dynamic Lab Sales Manager to lead our team of 6 Key Account Executives (KAEs) in managing the companys top 200 clinic & hospital accounts and driving aggressive expansion into Public and Private Hospitals (2025 priority). This role demands a leader who embodies ownership, collaboration, and execution excellence to sustain our rapid growth while fostering a high-performance culture.
Key Responsibilities1. Business DevelopmentExecute strategies to acquire new customers, prioritizing Public Hospitals and large Private Hospitals to meet 2025 growth targets.Lead market penetration efforts with a focus on executing with excellence, ensuring alignment with company standards and customer expectations.2. Team ManagementInspire and mentor KAEs to achieve revenue targets, new account acquisition, and operational discipline.Promote a culture of teamwork, breaking down silos and encouraging cross-functional collaboration.Conduct performance reviews and coaching sessions to develop talent and maintain a can-do attitude within the team.3. Customer RetentionStrengthen relationships with key decision-makers (Lab Directors, Hospital CEOs, CMOs) through proactive, solution-driven engagement.Demonstrate high accountability by resolving customer issues swiftly with cross-functional teams (Lab Ops, Sales Ops, Tech).4. Upsell & Cross-SellDrive deeper penetration of the companys diagnostic menu (e.g., molecular, genetics) by identifying upsell opportunities with a positive, problem-solving mindset.
Qualifications1. Basic Requirements:5+ years in IVD sales, including 2+ years managing sales teams in healthcare..Proven success in B2B healthcare sales with a focus on execution excellence.Fluency in written & spoken English.2. Preferred Experience:Background in diagnostics/lab industry with exposure to lab stakeholders.Technical knowledge of lab tests (biochemistry, histopathology, etc.).3. Key Characteristics & Cultural Fit:Strong Leadership Skills: Ability to inspire teams, make data-driven decisions, and lead by example.High Ownership & Accountability: Takes initiative, owns outcomes, and delivers on commitments.Positive Thinking & Can-Do Attitude: Thrives in challenges, motivates others, and embraces growth opportunities.Teamwork Advocate: Builds trust, fosters collaboration, and celebrates collective wins.Execute with Excellence: Meticulous attention to detail and a relentless focus on quality results.
Why Join Us?Lead in a high-growth, innovation-driven environment where ownership and initiative are rewarded.Competitive salary, bonuses, and career growth opportunities.Join a team that values collaboration, positivity, and excellence in every task.BENEFITS Caring for You the Way You Care for the Community

• At DIAG, we not only focus on career development for every individual but also place great emphasis on the health, well-being, and quality of life of our team. When you join DIAG, you'll enjoy a range of attractive benefits, including:
• Competitive salary with 12 annual leave days and public holidays in accordance with regulations.
• Working hours: Monday to Friday, 8 hours per day.
• Full coverage of social, health, and unemployment insurance during the probation period.- Annual health check-ups and personal health insurance for all employees.
• Meal allowance and other position-specific welfare support.
• Participation in internal cultural activities such as Company Day, Company Birthday, Year End Party, Culture Day, team building, quarterly Town Halls, and many other special occasions where you can connect, share, and engage with the team.

WHAT SETS DIAG APART?

• Advanced Technology & Modern Lab System: DIAG makes significant investments in internationally standardized testing equipment and technology, such as ISO 15189-certified systems. Our tests are fully automated to ensure high accuracy, fast turnaround times, and the ability to serve a large volume of patients efficiently.
• Flexible Customer Services: With over 30 branches across Ho Chi Minh City and nearby provinces, along with a professional at-home sample collection team, DIAG offers a convenient healthcare experience especially suited for todays busy lifestyles.
• People-Centered Culture: At DIAG, we believe that people are the key to success. We foster a dynamic, professional working environment with a strong focus on training and skill development, allowing each individual to reach their full potential.
• Community-Driven Mission: Committed to raising awareness and promoting proactive healthcare, DIAG regularly conducts screening programs and partners with medical organizations and hospitals to expand our positive impact on the community.

By joining DIAG, youll become part of a modern healthcare ecosystem where technology, quality, and people work together to create sustainable value for society.If youre looking for a meaningful workplace where you can learn, grow, and contribute to innovation in the healthcare industry DIAG is your ideal destination.
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