BDC Representative at Progressive Auto Group – Massillon, Ohio

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.

This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.

Responsibilities Include

• Answering incoming phone calls and online inquiries
• Documenting customers details and comments in our system
• Scheduling appointments for our sales staff and following up with any "no show" appointments
• Providing up to date product knowledge
• Maintaining contact with our customers via outbound texts, phone calls and emails
• Making customers aware of promotions

BDC Requirements

• Maintain excellent attendance and work ethic
• Great verbal communication skills
• Highly organized and able to learn quickly
• Proficient with Windows, internet applications, and general computer skills
• Professional and personable demeanor

We Offer

• 401k with employer match
• Paid vacation (full time only)
• Health insurance (full time only)
• Dental Insurance (full time only)
• Very casual dress code
• Hourly pay with bonus