Inside Sales Assistant - 510-Delong Exports in Clinton, Wisconsin at The DeLong Co., Inc.

Location: 214 Allen Street, USA, Clinton, WI, 53525
Employee Type: Full Time - Non-Exempt
Manage Others: No
Description

About the job

Company Description

The DeLong Co., Inc. is a sixth-generation, family-owned business headquartered in Clinton, WI, with 37 locations across the United States. The company specializes in agricultural and logistical sales and services through six divisions: grain, exports, agronomy, seed, transportation, and wholesale feed. As the largest U.S. exporter of containerized agricultural products, The DeLong Co., Inc. plays a key role in connecting domestic producers with global markets. Team members join a stable, growth-oriented organization that combines a long-standing heritage with modern logistics and supply chain operations. The company values reliability, customer focus, and operational excellence.

Our Values: Integrity, Family, Innovation, Growth, and Quality. Our core values are ingrained in every goal we set and every problem we solve. Great people are the most important and valued part of our business.

Role Description This is a full-time, on-site Inside Sales Assistant role based in Clinton, WI. The Inside Sales Assistant will support the sales team by responding to customer inquiries, preparing quotes, and processing orders accurately and promptly. Responsibilities include entering and maintaining customer and order data in internal systems, coordinating with logistics and operations teams to ensure timely fulfillment, and monitoring order status to provide proactive updates. The role involves answering phone and email inquiries, addressing basic product or service questions, and escalating issues to the appropriate internal stakeholders when needed. The Inside Sales Assistant will also help maintain sales documentation, assist with account follow-ups, and contribute to a positive, professional customer experience.

Requirements

Qualifications

• Excellent Communication and Customer Service skills to interact professionally with customers and internal teams - Required
• Comfort with basic computer applications (e.g., MS Office, CRM or ERP systems) and willingness to learn company-specific software - Required
• Organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
• Ability to work collaboratively on-site with cross-functional teams and maintain a customer-focused mindset.
• Strong Inside Sales and Sales skills, with the ability to support lead follow-up, quoting, and basic account management - Preferred
• High school diploma or equivalent required; additional education or experience in sales support, logistics, or agriculture is a plus.