Patient Services Coordinator in Riverside, California at University of California, Riverside
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Job Description
Overview
Job ID 37624622
Category Healthcare
Organization UCR Health
Department UCRH Patient Access Center
Location Remote/Hybrid
Salary $52,993 - $75,105
Date Posted June 23, 2026
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Full-time(100%)
Level of Supervision Supervision
Personnel Program Code Professional & Support Staff
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No
Position Information
The Patient Services Coordinator will perform patient preparation visit functions to contribute to the efficient day-to-day operations and a positive patient experience. Provides administrative support, interacts with patients by completing benefit eligibility/verification, education of patient financial responsibilities, and chart preparation activities. Provides a warm welcome with appropriate etiquette to patients. This position will be primarily assigned to a work remote. This position may at times be called to work onsite for operational needs or if there are work performance challenges. This position may require you to work different shifts, including evenings, weekends, and holidays.The full salary range for the Patient Services Coordinator is $25.38 - $35.97 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements
Educational Requirements
| Degree | Requirement |
|---|---|
| Medical Assistant Diploma. | Preferred |
| Experience | Requirement |
|---|---|
| Two years of direct experience performing tasks related to front end duties (patient registration, benefits/eligibility/insurance verifciation, and strong knowledge of health plan structure of benefits). | Required |
| Experience using computers and an electronic medical record system. | Preferred |
| Experience working in a multi-specialty clinic highly desired. | Preferred |
| Special Condition | Requirement |
|---|---|
| Overtime | Required |
| Must demonstrate customer / patient service skills appropriate to the job. |
| Ability to maintain a work pace appropriate to the workload. |
| Ability to work well in a constantly changing environment. |
| Strong interpersonal skills. |
| Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds. |
| Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties. |
| Understanding of medical terminology. |
| Bilingual-English/Spanish. |
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview