Human Resources Generalist in Phoenix, Arizona at Diocese of Phoenix Diocesan Pastoral Center

Purpose and Scope

To support the Diocese of Phoenix in its mission to encounter the living Christ, the Human Resource Generalist provides comprehensive human resources support throughout the employee lifecycle, from hire to retire. This position administers and supports key HR functions including recruitment, sourcing, selection, onboarding, employee records management, HRIS transactions, performance management, employee relations, leave administration, benefits support, and HR compliance. The Human Resource Generalist serves as a trusted resource to all Diocese of Phoenix parishes, schools, and Diocesan employing locations by providing guidance on HR policies, procedures, and employment practices while ensuring consistent application of diocesan values and standards.

This position serves as a consultative operational partner and compliance steward for the Diocese by helping ensure HR processes, employment practices, employee records, workplace safety programs, leave administration, benefits programs, and hiring activities comply with applicable federal, state, and local laws, as well as diocesan policies and procedures. The role supports organizational effectiveness by minimizing risk, maintaining audit readiness, promoting accountability, and fostering a compliant, respectful, and mission-driven workplace culture throughout the employee lifecycle.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for accurate and timely responding to HR related inquiries and properly escalating matters to the Human Resources Manager and Sr. Director of Human Resources.
• Appropriately conducts employee relations inquiries and complaints referring complex and/or sensitive matters to the Human Resources Manager, Sr. Director of Human Resources or appropriate staff.
• Supports and engages in all phases of the recruitment process, including and not limited to job postings, sourcing resumes, performing telephone interviews, and conducting reference checks, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Reviews, tracks, and collaborates with other supervisors to ensure documents compliance with Diocesan required and non-required training and work-related assessments. This may include coordinating and co-presenting on HR related topics and aptitude assessments and certifications.
• Supports with background check process and employee eligibility verifications.
• Completes accurate and timely HR Actions using Paylocity HRIS to ensure compliance with applicable employment changes.
• Reviews and drafts accurate HR related documents and processes including and not limited to offer letters, job descriptions, HR policies and procedures, HR Employee Handbooks under the direction of the Human Resources Manager and to be approved by the Sr. Director of Human Resources.
• Responsible for accurately onboarding new hires and rehires at the Diocesan Pastoral Center using Paylocity’s HRIS Onboarding process, which includes and is not limited to: Job Application, Form I-9, W-2 Forms, Employee Background Checks, and any Diocesan required acknowledgments.
• Maintains updated employee HR related files in all applicable formats and in compliance with applicable legal requirements and Diocesan Records Retention Guidelines.
• Helps to accurate and timely launch and administer performance evaluations for the Diocesan Pastoral Center and assists Diocesan Pastoral Center staff with questions.
• Maintains OSHA compliant, and easily accessible Worker’s Compensation files, and reports, while serving as the main point of contact for all inquiries by Diocesan parishes and schools, in collaboration with the Human Resources Manager and the Diocesan worker’s compensation carrier.
• Ensures accurate and proper OSHA reporting on an annual basis.
• Represents the Diocesan Pastoral Center (DPC) as the office’s Trip Coordinator while actively coordinating the Trip Reduction’s Day-to-day activities, including the annual Trip Reduction survey process for the Diocesan Pastoral Center, under the direction of the Human Resources Manager.
• Responds to verification of employment requests for Diocesan Pastoral Center employees and in an accurate and timely manner.
• Ensures all unemployment documents are sent to the appropriate parish, school or agency and responses are sent in a timely manner to the Department of Economic Security.
• Administers worker compensation reporting along with participating in administrative staff meetings, trainings, special projects, and other activities.
• Initiate and maintain employee leave records and administers the FMLA process including managing the FMLA leave initiation process, maintaining FMLA records and tracking FMLA leave time in collaboration with the Benefits Specialist.
• Stays up to date and manages HR related posting requirements at the Diocesan Pastoral Center under the direction of the Human Resources Manager.
• May be asked to help facilitate and participate in employee relations meetings, such as disciplinary, terminations, and investigations.
• Remains updated on compliance with federal, state, and local employment laws and regulations, and recommended best practices and works with Human Resources Manager to support the appropriate updates regarding these policies and practices to maintain compliance.
• Oversee various complex HR related project tasks in the department, as necessary.
• Familiarity with processing benefit enrollments, changes, and terminations in HRIS and vendor systems.
• May be asked to reconcile monthly benefit invoices and coordinate with vendors to ensure accurate billing.
• Supports with handling benefit audits to validate enrollments, eligibility, and payroll deductions.
• Maintains in-depth knowledge of employee benefit plan designs, eligibility rules, and vendor policies.
• Works close with supervisors to support distinct types of leaves of absence including FMLA, Disability, Paid Parental Leave, ensuring benefit coordination, continuity and compliance with all applicable laws and regulations.

Additional Job Functions

• Performs any other job-related functions, as necessary.

Knowledge, Skills, and Abilities Required

• Ability to maintain a high level of confidentiality.
• Must have the ability to work well with others in a team environment and demonstrate exceptional customer service skills.
• Exceptional negotiation and conflict resolution skills.
• Excellent spelling, grammar, proofreading, verbal, and written communication skills.
• Ability to work independently while effectively prioritizing schedules and tasks.
• Working knowledge of advanced administrative office procedures and techniques, accurate record keeping, filing, and attention to detail.
• Proficiency in computer applications, spreadsheets, word processing and database programs (Access, Excel, Word, Outlook, PowerPoint) and HRIS software.
• Ability to maintain high level of professionalism and confidentiality when interacting with employees of the Diocese, parishes, schools, agencies, and constituent organizations.
• Flexibility in a busy atmosphere, managing multiple projects simultaneously.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with or the ability to quickly learn Paylocity HRIS talent management systems.

Minimum Qualifications

• Active, practicing Roman Catholic in good standing with the Church.
• Ability to exercise prudent and independent judgment, and maintain efficient, confidential procedures in handling Diocesan matters.
• Formal training or demonstrated proficiency in computer software applications and office procedures.
• Experience in Human Resources administration or an equivalent position with similar job functions preferred.
• Bachelor’s degree in human resources, Business Administration, or related field required.
• At least three years of human resource related experience preferred or equivalent HR Generalist work experience.
• Ability to communicate in Spanish highly preferred.

Work Environment

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Remote work for focus projects may be approved by supervisor on an occasional basis.

Physical Demands

• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend, or stand, as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.