Administrative Coordinator in ROCHESTER, New York at Rochester Regional Health

Summary

As an Administrative Coordinator, you are key in the oversight, organization and management of your assigned department. Your strong attention to detail assures that requirements are met and daily processes are maintained efficiently and accurately.

Job Title: Administrative Coordinator

Department: Patient Flow Administration

Location: Riedman Campus - 100 Kings Highway South
Rochester, NY 14617

Hours Per Week: 40, Full-time

Schedule: 8-hour shifts, Monday–Friday, 8:00 a.m.–4:30 p.m.

Preferred Qualifications

• Three (3) years of administrative office experience in healthcare preferred
• Associate’s degree or equivalent combination of education and work experience preferred
• Excellent oral and written communication skills
• Strong organizational, multitasking and problem-solving skills
• Strong team collaboration and interpersonal skills
• High level of proficiency with PC, software applications and reporting tools

Responsibilities

• Coordinate and obtain prior authorizations for Skilled Nursing Facility (SNF) placements with insurance providers
• Arrange and schedule patient transportation
• Monitor authorization and transportation status; escalate timesensitive issues as needed
• Communicate with clinical teams, patients or families, SNFs, payers, and transportation vendors to support timely discharges
• Answer and route incoming calls; provide accurate information as appropriate
• Organize and maintain patient records and authorization documentation in compliance with HIPAA
• Assist with Kronos/timecards and general administrative support
• Manage mail, deliveries, and office supplies

• Support the onboarding and training of new team members as needed.
• perform other duties as assigne

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE: $19.00 - $25.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.