Freight Broker in Houston, Texas at Hermann Forwarding

Purpose of Position: The Logistics Freight Broker will work within our logistics brokerage team to book loads at competitive rates for TL / LTL / Container / Drayage, then coordinate and track orders from start to finish ensuring a profit margin.

Essential Functions:

Responsibilities:

• Works with customers and carrier partners to ensure on-time pickup and delivery while tracking drivers throughout shipment
• Negotiates rates with carriers and confirms correct customer charges applied to realize a margin
• Manages accounts and solves problems with a customer service-oriented approach
• Performs data entry functions in our TMS and web-based customer portals
• Booking carriers at competitive rates and spot-quoting freight movements to realize a margin
• Tracking cargo and equipment from pickup to delivery to ensure safe, timely transport of customer freight
• Vet and on-board safe carriers according to thresholds and standards set forth by company policy
• Check steamship line and container terminal websites for accurate, updated booking and container details to support our drayage movements
• Other duties as assigned

Qualifications:

• Freight brokerage experience is a must; TL / LTL Required - Container / Drayage Also Preferred
• Excellent verbal & written communication
• Exceptional Organization and Time Management Skills
• Proficient in Microsoft Excel, Word, Outlook, and Teams
• Data entry skills with attention to detail
• Experience working in a Customer Service role
• Transportation industry experience Required
• Bachelor’s degree in supply chain, Logistics, Business, related field, and /or combination of equivalent experience Required

DISCLAIMER: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job. Reasonable accommodation may be made to qualified disabled individuals for the performance of essential duties and responsibilities.