Operations Manager in Birmingham, Alabama at Budget Car Rental

Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Bonus opportunity and growth potential

Job Duties:

• Oversee and ensure proper function of operational departments
• Manage fleet and product flow to match customer need and reservation schedule
• Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
• Track and maintain daily inventory both physical and computerized
• Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
• Opening and closing procedures, safeguarding security measures
• Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
• Prepare reports and document daily work activities
• Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
• Support a team environment by assisting other agents, locations and/or other areas when needed
• Coach and educate team members as needed
• Train, supervise and motivate team members

Requirements:

Must be 18+

Good driving record

At least 2 to 5 years management and customer service experience