Chief of Staff in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Chief of Staff based in United States.

As Chief of Staff, you will serve as a high-ownership operating partner to the CEO and leadership team in a fast-growing, highly regulated healthcare environment.
You’ll own the company’s metrics, operating cadence, strategic initiative portfolio, and a range of critical cross-functional workstreams.
The role is designed to remove meaningful operational and strategic constraints from executive leadership while ensuring priorities translate into measurable outcomes.
You’ll work across financing, compliance, payer strategy, market expansion, vendor management, organizational design, and business operations.
This is an unusually broad opportunity for someone who thrives in ambiguity, moves quickly, and prefers owning outcomes over simply advising others.
Over time, the role is expected to develop into a broader operating leadership position, potentially spanning payer strategy, market ownership, or P&L responsibility.

• Own company metrics and reporting: Establish and maintain a reliable source of truth for key business metrics, including transaction volume, take rate, collections, clinician retention, time-to-first-session, and credentialing throughput; define methodologies and ensure metrics are consistently understood across leadership, investors, and the board.
• Run the operating cadence: Establish effective goal-setting, weekly performance reviews, executive meetings, and strategic initiative reviews, ensuring every priority has clear ownership, status, and next steps.
• Take ownership of executive workstreams: Gradually assume responsibility for board and investor materials, diligence processes, financing support, external counsel coordination, and key vendor relationships, reducing the CEO's ongoing involvement in these areas.
• Resolve operational bottlenecks: Identify and address constraints across credentialing, payer enrollment, contracting, revenue cycle management, and clinical operations, including temporarily taking ownership of functions where necessary until sustainable leadership is established.
• Lead high-priority strategic projects: Own complex, time-sensitive initiatives such as new-state expansion, regulatory and corporate structure projects, build-versus-buy decisions, system migrations, and the creation of new operational functions.
• Drive cross-functional alignment: Work effectively with clinicians, payer representatives, healthcare counsel, engineers, and operational leaders to move initiatives forward despite incomplete information and competing priorities.
• Establish scalable operating infrastructure: Within the first 90 days, create a documented metrics layer, implement a strong operating cadence, establish clear accountability across strategic initiatives, and take full ownership of at least one major workstream previously handled by executive leadership.

• Experience: 4–8 years in a demanding, high-performance environment such as management consulting, investment banking, private equity, venture capital, or operations at a high-growth startup.
• Ownership mindset: Demonstrated ability to own outcomes rather than simply provide recommendations, with the initiative and judgment to take loosely defined problems through to completion.
• Analytical ability: Strong quantitative and modeling skills, including the ability to build business models from scratch, interpret data critically, and recognize when assumptions or methodologies may be misleading.
• Executive communication: Exceptional written communication skills, with experience creating concise presentations, decks, or strategic memos that influence senior decision-makers.
• Autonomy: Comfortable operating with minimal direction, filling gaps independently, making reasonable assumptions, and communicating decisions clearly.
• Adaptability: Comfortable working across highly varied domains and collaborating with subject-matter experts including clinicians, payer representatives, healthcare attorneys, engineers, and operators.
• Low-ego execution: Willing to switch between strategic and highly tactical work depending on business needs, with a practical approach to getting important things done.
• Preferred experience: Healthcare experience—particularly multi-state provider operations, payer contracting, or Medicaid—is advantageous but not required.
• Additional experience: Exposure to marketplaces, multi-sided businesses, management services organizations, or an internal Series B+ fundraising process is a plus.

• Base salary: $150,000–$200,000 annually.
• Equity: 0.1%–0.4% equity participation.
• Fully remote position available across the United States and Canada.
• Direct access to senior leadership and exposure to virtually every aspect of a rapidly scaling healthcare business.
• Broad scope and accelerated opportunity to progress into an operating leadership role.
• Opportunity to work on initiatives with meaningful impact on access to healthcare services.
• Take-home interview exercise is compensated for the candidate's time.
• Fast-moving environment with significant autonomy, responsibility, and ownership.
• Opportunity to work across strategy, operations, finance, compliance, market expansion, and organizational development.