Tech Support Intern – Dari/Pashto speaking- 2025849 in Sacramento, California at World Relief

World Relief seeks a Tech Support Intern to join our team! The Dari/Pashto-speaking Tech Support Intern provides technical assistance to adult refugee women with limited English, literacy levels, and technical skills so they can access virtual education. The intern provides basic digital literacy training and instructs female clients how to use phones, laptops, and Zoom. Ongoing technical support is provided through phone and video calls and driving to refugee clients’ homes as needed to troubleshoot tech problems. The intern also helps refugees connect to affordable internet service. This position requires fluency in Dari and/or Pashto, has a flexible schedule, and is ideal for interns with backgrounds in IT, Education, Social Work, or other majors. The intern must be available Tue, Wed, Thu 8:30 am-12:00 pm. This position is for 10 hours per week. This is a hybrid position, with 1 day in the office and 4 days working from home. The intern will become more familiar with the challenges faced by preliterate refugees, gain experience helping clients become digitally literate, and become aware of the importance of resources that assist preliterate refugees in accessing services. This is an unpaid internship; however, university credit may be available with prior approval.