Inspector in Lahaina, Hawaii at Maui Resort Rentals

We are seeking a meticulous and experienced Housekeeping Inspector to maintain the highest standards of cleanliness and presentation across our portfolio of properties. This role is critical to ensuring that every owner and guest experience exceeds expectations through flawless attention to detail and consistent quality control.

• Conduct comprehensive room inspections following established luxury hospitality standards
• Evaluate cleanliness, functionality, and aesthetic presentation properties
• Document deficiencies in proprietary company app and coordinate immediate corrective actions
• Perform final inspections before guest arrival to ensure rooms meet luxury property standards
• Assess housekeeping performance and adherence to protocols
• Train housekeeping staff on luxury service expectations and proper cleaning techniques
• Ensure compliance with safety, and sanitation regulations
• Coordinate with guest experience and engineering teams to address any property issues identified during inspections
• Respond to guest feedback and complaints with immediate resolution strategies

• Minimum 3-5 years of experience in luxury hospitality housekeeping operations
• Previous supervisory or quality assurance experience preferred
• High school diploma required
• Professional housekeeping or hospitality certifications advantageous

• Exceptional attention to detail with ability to identify even minor imperfections
• Strong organizational and time management capabilities
• Excellent communication and interpersonal skills
• Proficiency in using apps via a smartphone
• Physical ability to walk extensively and perform detailed visual inspections
• Flexibility to work various shifts, weekends, and holidays as needed

• Unwavering commitment to excellence and luxury service standards
• Professional demeanor and appearance at all times
• Ability to work independently and make sound decisions under pressure
• Discretion and respect for guest privacy and confidentiality

Physical Requirements

This position requires bending, walking and standing for extended periods, working in various indoor environments, and maintaining consistent quality standards regardless of occupancy levels or time pressures. The role demands flexibility in scheduling and the ability to respond to urgent quality issues as they arise. Must be able to lift up to 30lbs.