Accounts Receivable Specialist in Hudson, New Hampshire at INTEGRA Biosciences Corp

INTEGRA Biosciences Corporation is an industry leader in innovative liquid handling products for the medical diagnostics, pharmaceutical, biotech, and food industries. We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our Finance team. In this role, you will be responsible for supporting accounts receivable operations by ensuring timely and accurate processing of customer payments, maintaining account records, monitoring outstanding balances, and supporting collection efforts. The ideal candidate is highly organized, analytical, and customer-focused, with the ability to build positive working relationships both internally and externally.

Primary Responsibilities

• Process and apply daily customer payments accurately and efficiently, while responding promptly to payment-related inquiries.
• Record, track, and reconcile customer payments received via wire transfers, checks, ACH, and credit card transactions.
• Monitor accounts receivable aging and proactively identify delinquent accounts and payment discrepancies.
• Contact B2B customers regarding past-due balances and coordinate collection activities while maintaining positive customer relationships.
• Generate and analyze accounts receivable reports, collections metrics, and key performance indicators.
• Assist with monthly cash collections forecasting and reporting activities.
• Investigate and resolve payment discrepancies, unapplied cash, short payments, and billing issues.
• Collaborate with Sales, Customer Service, and Finance teams to ensure timely resolution of customer account concerns.
• Exercise sound judgment in evaluating credit concerns and placing or releasing customer account holds as appropriate.
• Support month-end closing activities and maintain accurate customer account documentation.
• Ensure compliance with company policies, accounting standards, and internal controls.

Qualifications and Requirements

• Bachelor's degree in accounting, finance, business administration, or a related field preferred.
• Minimum of 2 to 3 years of experience in accounts receivable, collections, or a related accounting function.
• Experience working with ERP systems required; INFOR ERP experience is a plus.
• Comfortable with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Working knowledge of B2B billing, collections practices, and accounts receivable processes.
• Excellent verbal and written communication skills with strong customer service capabilities.
• Experience with cash application, account reconciliation, and collections reporting required.

Success Factors

The successful candidate will demonstrate:

• A high degree of accuracy and attention to detail.
• Strong follow-through and accountability.
• Professionalism and discretion when handling sensitive financial information.

At Integra Biosciences, we invest in our employees' health, well-being, and future. Our comprehensive benefits package includes medical, dental, and vision insurance, FSA program, generous paid time off, paid holidays, and a 401(k)-retirement plan with company match. Plus, you'll enjoy additional benefits designed to help you thrive both professionally and personally.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise the job description at any time. The employee must be able to perform the position's primary functions satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the primary functions of their job, absent undue hardship.

INTEGRA Biosciences US is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.