Assistant Supervisor in Marietta, Ohio at Napolis Of Greene Street Inc

Assistant Supervisor
Join Our Team & Help Lead an Exceptional Guest Experience

We’re looking for a motivated, hands-on Assistant Supervisor who thrives in a fast-paced restaurant environment and is passionate about delivering outstanding service. In this role, you’ll be a key leader supporting daily operations, developing team members, and ensuring every guest—whether dining in, ordering takeout, or attending an event—has an exceptional experience.

If you enjoy leading by example, coaching teams, and keeping operations running smoothly while maintaining high standards in both food and beverage service, we want to hear from you.

What You’ll Do
Lead Daily Operations
Support day-to-day restaurant operations and team supervision
Ensure excellent food quality, presentation, and service standards
Create a welcoming, professional environment for every guest
Help drive a positive guest experience from arrival to departure
Develop & Support the Team
Train and coach staff on service standards, menu knowledge, and promotions
Mentor team members and support performance improvement
Reinforce company policies, procedures, and service expectations
Foster a positive, team-oriented workplace culture
Ensure Food Safety & Quality
Maintain strict food safety and sanitation standards
Support proper food preparation, handling, and delivery
Ensure all certifications (e.g., ServSafe) are current and compliant
Step In & Solve Problems
Fill in where needed to keep operations running smoothly
Handle guest concerns with professionalism and care
Empower staff to deliver excellent service and resolve issues
Oversee Beverage Operations (Where Applicable)
Support inventory, ordering, and cost control for bar operations
Ensure compliance with all alcohol service laws and age verification
Train staff on responsible alcohol service and safety practices
Take proactive steps to reduce liability and ensure guest safety
Manage Inventory & Controls
Assist with inventory tracking and reporting
Ensure accurate cash handling and adherence to procedures
Support cost control and profitability initiatives
Maintain Cleanliness & Compliance
Ensure a clean, safe, and organized restaurant environment
Enforce sanitation, safety, and operational standards
Complete and oversee required checklists and procedures

What We’re Looking For
Experience
High School Diploma or GED required
2+ years in food & beverage leadership or supervisory role
Experience training and managing team members
Experience with bar/beverage operations and compliance preferred
Skills & Strengths
Strong leadership and team development skills
Excellent customer service and problem-solving abilities
Knowledge of restaurant operations, inventory, and cost control
Comfortable using POS systems and basic computer programs
Ability to stay calm, make decisions, and lead under pressure
High level of professionalism, reliability, and attention to detail

Why Join Us?
Be part of a supportive leadership team
Opportunity to grow your management career
Work in a dynamic, people-focused environment
Make a real impact on guest experience and team success