Mortgage Loan Officer- Internal Sales in Canton, Massachusetts at Rockland Federal Credit Union

The Mortgage Loan Officer – Internal Sales is responsible for originating residential mortgage and home equity loans through internal referral channels. This role develops member relationships, identifies financing needs, and guides borrowers through the loan process from application through closing while delivering a high-quality member experience and maintaining compliance with regulatory requirements.

This position includes a compensation mix of base salary and commissions based on a defined variable compensation plan.

Key Responsibilities
• Originate mortgage and home equity loans from internal referral and delivery channels
• Interview applicants, collect documentation, and recommend appropriate loan products
• Manage a pipeline of loan applications from inquiry through closing
• Structure loan applications in alignment with underwriting guidelines and product requirements
• Maintain accurate loan files within the loan origination system
• Partner with processing, underwriting, and closing teams to ensure efficient loan fulfillment
• Ensure compliance with all applicable mortgage lending regulations
• Meet production, pull-through, and member experience goals
• Participate in business development and community outreach activities to support loan growth

Qualifications
• High school diploma required
• 2–5 years of mortgage or lending experience preferred
• Experience with loan origination software such as Encompass preferred
• NMLS registration required or ability to obtain
• Knowledge of mortgage and home equity products and underwriting fundamentals
• Strong sales, communication, and relationship-building skills

Benefits

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $39,998.40 per year (variable compensation eligible), excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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