INTERN-Cabinet Sales& Design Specialist in Jackson, Wisconsin at Custom Service Hardware LLC

Provide high-level sales and design support to cabinet customers by guiding them through the design, quoting, and purchasing process. Utilize kitchen and bath design expertise, product knowledge, and strong customer service and sales skills to create functional, aesthetically pleasing cabinet solutions that meet customer needs while supporting company sales goals.

Duties and Responsibilities

· Consult with customers to understand their project goals, lifestyle needs, budget, and design preferences.

· Create functional and visually appealing cabinet layouts and designs using 2020/Cyncly Design software, ensuring accuracy, efficiency, and adherence to design standards.

· Present design concepts, cabinet layouts, finish selections, and product recommendations to customers while providing expert guidance on style, functionality, and value.

· Assist customers throughout the cabinet sales process, including product selection, design consultation, quoting, revisions, and order placement.

· Develop detailed cabinet quotations and proposals while ensuring product accuracy, design integrity, and customer expectations are met.

· Maintain accurate customer records, opportunities, design files, and communications within the company's CRM and ERP systems.

· Build and maintain strong relationships with homeowners, contractors, builders, dealers, and other customers through exceptional customer service.

· Follow up on customer quotes and sales opportunities to maximize quote conversion and revenue growth.

· Support showroom customers by providing product demonstrations, design inspiration, and cabinet solutions that align with current industry trends.

· Collaborate with vendors, installers, and internal team members to ensure designs are accurate, manufacturable, and completed successfully.

· Assist with cabinet order revisions, change orders, warranty requests, and post-sale customer support.

· Provide backup support for other cabinet department responsibilities as needed to ensure uninterrupted customer service.

· Participate in ongoing product and design training to remain current on new cabinet lines, software enhancements, design trends, and industry best practices.

· Perform other duties as assigned by the Sales Manager.

Skills

· Cabinet & Kitchen Design

· Space Planning and Layout Design

· Sales & Relationship Building

· Customer Consultation

· Product Knowledge

· Detail-Oriented

· Problem Solving

· Collaboration & Communication

· Time Management

· Telephone Etiquette

Education/Experience

· High School Diploma or equivalent required.

· Experience in cabinet sales, kitchen and bath design, interior design, or a related field preferred.

· Experience with 2020/Cyncly Design software preferred.

Computer Skills

· 2020/Cyncly Design

· Microsoft Outlook

· Microsoft Word

· CRM Software

· ERP Software

Work Environment

Basic office and showroom setting with a mild to moderate noise level. Occasional on-site measurements or customer consultations may be required.