Front Desk Agent in Charlotte, North Carolina at StepStone Hospitality Inc.

Are you friendly, dependable, and do you enjoy helping people? Holiday Inn Express & Suites Ballantyne is looking for a Full-Time Front Desk Agent to join our team!

What We're Looking For:

Responsibilities:

• Welcome guests with a friendly and professional attitude.
• Check guests in and out efficiently.
• Answer phone calls and assist with guest requests.
• Handle reservations and payments.
• Work closely with housekeeping and maintenance to ensure an outstanding guest experience.
• Maintain a clean and organized front desk area.

If you're passionate about hospitality and enjoy creating great guest experiences, we'd love to meet you! Apply today and become part of the Holiday Inn Express Ballantyne team!

What We're Looking For:

• Previous hotel front desk experience is preferred, but we're willing to train the right person.
• Excellent customer service and communication skills.
• Highly motivated with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Reliable, organized, and able to work independently as well as part of a team.
• Flexible schedule, including weekends and holidays.