Multi-Site Assistant Manager of Facilities & Service - POD 3 (San Pedregal, San Prado, San Lagos in Phoenix, Arizona at Mark-Taylor Residential

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi-Site Assistant Manager of Facilities and Service (Multi-Site Assistant Maintenance Supervisor) at POD 3 (San Pedregal, San Prado, San Lagos in Glendale, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $29.00/hour.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

• 3+ years of experience in a related field, supervisory experience required.
• Minimum of 2 years of experience as a multi-family Lead Service Technician, Service Technician, or similar title.
• Extensive knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• Well-versed in recent OSHA regulations and compliance; OSHA certified a plus.
• Able to demonstrate highest level of technical proficiency.
• Able to provide mentorship and actively engage with the Service Technician team.
• HVAC, EPA, CPO, OSHA certifications are especially desirable.
• A basic understanding of written and verbal English.

In This Role You Will

• Step in for Senior Manager of Facilities & Service to conduct managerial duties in tandem with POD MCO as needed.
• Coach, mentor, and inspire a team of service personnel, coordinating their activities and individual goals through tactical planning. Exhibit a pattern of developing skilled team members through proper training in conjunction with incorporating the specific cultural traits of Mark-Taylor.
• Assist with management of employee health and safety, maintain knowledge and proper documentation regarding reporting of safety related incidents.
• Serve as the secondary leader for the overall upkeep of the community as it pertains to maintenance & grounds cleanliness.
• Both oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community. This includes consistent inspections and diagnosing problems and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
• Manage alongside Senior Manager of Facilities & Service the daily inventory of the apartments to support leasing efforts including the Service Turn/Market Ready Board.
• Assist with scheduling of contractors/vendors as needed for repairs.
• Assist with Preventative Maintenance Programs set forth by Management.
• Maintain accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Participate in rotating on call schedule.
• Ensure compliance with all health and safety related items.
• Serve a secondary leader for all HappyCo service-related inspections.
• Assist in monitoring inventory of parts and cleaning supplies.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.