Supervisor, Financial Assistance in Savannah, Georgia at St. Josephs Candler

The Patient Access Supervisor will supervise all patient access staff under the Specialty Physician Revenue Cycle department. They will be responsible for monitoring work flows to ensure productivity and quality goals are met. Collaborate with other departments to solve cross departmental issues. Provide guidance, as well as research departmental issues and serve as a link to upper management. Must have and maintain (or obtain within first 90 days) HFMA credentials (Certified Revenue Cycle Representative), mentor new staff and support co-worker development. Work closely with the Patient Access Manager and assist with new hire processes, give data driven input for performance evaluations, and assist with the implementation of performance improvement plans for co-workers as needed. Must be willing to travel to satellite offices to monitor staff and train when needed. Responsible for making sure all new hires are sufficiently trained and competent. Must be able to apply policies and procedures to solve everyday problems and deal with a variety of situations and personalities.

Associates of Health Information Administration - Preferred

HFMA credential (Certified Revenue Cycle Representative) - if not current must obtain within first 90 days.