Virtual Chief Information Officer (vCIO) in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Chief Information Officer (vCIO) based in the United States.
This strategic, client-facing leadership role serves as a trusted advisor to a portfolio of organizations, bridging the gap between technology and business outcomes. The position focuses on helping clients align IT investments with long-term objectives while improving efficiency, security, and scalability. Operating in a highly consultative environment, you will build deep relationships with executive stakeholders and translate complex technical landscapes into clear business value. You will guide IT strategy, governance, and modernization efforts across multiple clients while ensuring alignment with best practices and compliance standards. This role blends strategic planning, operational oversight, and relationship management in a fast-paced managed services environment. It offers high visibility, direct impact on client success, and the opportunity to shape long-term technology roadmaps.
Lead the development and execution of client technology strategies by understanding business goals, workflows, and operational needs, including:
- Building and maintaining long-term IT roadmaps aligned with client objectives and budgets
- Conducting business discovery, workflow analysis, and identifying technology-driven improvements
- Leading recurring technology business reviews and strategic planning sessions with executive stakeholders
- Supporting onboarding and 90-day reviews to ensure successful service adoption and alignment
Drive governance, risk management, and compliance alignment across client environments, including:
- Advising on cybersecurity strategies such as backup, MFA, endpoint protection, and disaster recovery
- Supporting compliance frameworks such as HIPAA, SOC 2, and PCI requirements
- Collaborating on business continuity planning and risk mitigation strategies
Strengthen client relationships and ensure ongoing satisfaction through proactive engagement, including:
- Managing renewals, licensing, and subscription continuity with a focus on cost optimization
- Acting as a senior escalation point for client concerns and service alignment issues
- Maintaining CRM documentation, reporting, and forecasting of account activity and health
- Partnering with internal teams to ensure service delivery and client success alignment
This role requires deep IT leadership experience combined with strong business acumen and client-facing advisory skills. Candidates should bring a proven track record of guiding organizations through technology strategy, transformation, and operational optimization, including:
- 10+ years of IT experience with at least 5+ years in leadership or senior client-facing roles
- Strong background as a Solutions Engineer, MSP environment, or technical consulting role
- Bachelor’s degree in Business, IT, or a related field (or equivalent experience)
- Deep understanding of IT infrastructure, cloud solutions, cybersecurity, and business operations
- Experience working with compliance and regulatory frameworks such as HIPAA and SOC
- Strong ability to translate technical concepts into executive-level business insights
- Excellent communication, relationship-building, and stakeholder management skills
- Strong organizational skills with the ability to manage multiple client priorities simultaneously
- Experience in strategic planning, budgeting, and technology roadmap development
- Competitive annual salary of $90,000–$110,000 plus bonus eligibility
- Health, dental, and vision insurance coverage
- 401(k) plan with employer matching contributions
- Paid time off and company holidays
- Professional development, training, and certification support
- Career growth opportunities in a high-impact client advisory role
- Remote work flexibility with occasional U.S. travel for client engagement