Care Advocate in Austin, Texas at Mindbloom

Mindbloom 🧠
We’re on a mission to end America’s mental health crisis. Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic therapy.
Today, we’re the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. Our product is the most clinically effective and premium client experience by far, all while being affordable to everyday Americans, 100% from the comfort and convenience of home.
Every day, we hear stories of transformation from clients like Leslie, “I suffered from crippling anxiety, depression, and became treatment-resistant. I tried Mindbloom out of literal desperation. Ketamine therapy has changed my life – perhaps even saved it”.

• 800,000+ sessions to date
• 38 states reaching 86% of Americans
• 3 largest peer-reviewed studies in psychedelic medicine history

Tomorrow, Mindbloom will offer the next generation of psychedelic medicines, including MDMA and psilocybin.
Do The Best Work Of Your Life ✨
The care teams you build are the care you deliver.
Mindbloom is an intense, mission-obsessed, and fun environment. We might take our work a little too seriously, but never ourselves. Clients come first, and we hold a high bar for talent and performance.

• Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 healthcare category leaders with hundreds of millions raised)
• Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy
• Our seasoned leadership team hails from household-name startups

Thrive In A Conscious Company Culture 🧘🏽‍♀️🧘‍♀
Our CEO won the Tony Hsieh Award for building an innovative and transformational culture, and we’re consistently honored in employer awards like LinkedIn’s Top 50 Startups.
We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too through a culture of freedom and responsibility.

• Remote-first from founding
• Conscious leadership
• Consistent, candid feedback

Bloomineers get 90% off psychedelic therapy, and 40% for their family, the first company anywhere to do it
Role 🎨
As a Care Advocate, you'll be the reason someone takes their first step toward healing, meeting every call with the support, professionalism, and responsiveness that earns trust.

• Connect with prospective clients the moment they reach out by phone or text, turning their uncertainty into the confidence to move forward
• Reconnect with prospective clients who almost took the step, and give them the encouragement to finally begin, ensuring no one who attempted to reach for care falls through the cracks
• Take on every question about the program and our research, transforming the unfamiliar into something clients can trust
• Champion what clients need, bringing their experiences straight to the team so care improves for every client who follows

Availability Requirements
Shifts run in these windows (ET):

• Weekday days (M-Th): 11am–7pm
• Weekday evenings: 7pm–10pm
• Weekend: 12pm–6pm

Minimum commitment

• 20 hours per week, at least 2 hours per shift
• 8 hours of weekday day shifts per week
• 6 hours of weekday evening shifts per week
• 12 hours of weekend shifts per month

Sound Like You? 🎧

• Mission-Obsessed: You’ve experienced altered states of consciousness
• Remote-able: You do your best work independently, holding yourself accountable and staying driven all on your own. You're located in the US (excluding CA & MA).
• Compassionate Persuasion: You meet clients with genuine care and guide them toward the right decision, never pushing, always supporting
• People Person: You're energized by talking to people and earn their trust naturally
• Tech Savvy: You teach yourself new tools quickly and troubleshoot independently
• Practice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
• Cultivate Wholeness: You bring your authentic self and practice positivity

Screening Process ✍

• Initial Screen
• Client Mock Interview
• Reference Calls

The hourly rate for this role as an independent contractor starts at $25 USD.