Amadeus Corporate Travel Counselor in Abbeyville, Colorado at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Amadeus Corporate Travel Counselor based in United States .
The role focuses on delivering exceptional corporate travel support to business travelers by managing complex domestic and international travel arrangements.
You will act as a trusted advisor, understanding traveler needs and providing tailored solutions while ensuring compliance with travel policies.
Working in a global, collaborative environment, you will leverage your expertise in the Amadeus Global Distribution System (GDS) to create seamless travel experiences.
The position combines customer service excellence, travel industry knowledge, and problem-solving skills to support high-value corporate clients.
You will contribute to improving service quality by anticipating traveler needs, resolving challenges, and sharing knowledge with your team.
This opportunity offers the chance to grow within a purpose-driven organization where flexibility, inclusion, and professional development are highly valued.
As a Corporate Travel Counselor, you will be responsible for managing end-to-end travel arrangements while ensuring a high level of service, accuracy, and customer satisfaction. You will support corporate travelers with complex bookings, provide expert guidance, and collaborate with internal teams to continuously improve service delivery.
- Advise and arrange domestic and international business travel for individual travelers and groups.
- Manage complex travel bookings across air, rail, ground transportation, and accommodation services.
- Use the Amadeus Global Distribution System (GDS) to create and modify travel itineraries.
- Analyze travel options and proactively recommend solutions and additional services based on traveler needs.
- Ensure compliance with customer travel policies, supplier requirements, and applicable regulations.
- Provide professional telephone support and handle special requests with a customer-focused approach.
- Resolve traveler issues efficiently by coordinating with suppliers and internal teams when needed.
- Maintain accuracy and confidentiality when managing traveler information.
- Collaborate with colleagues by sharing knowledge, providing feedback, and supporting service improvements.
- Contribute to maintaining strong service standards within a global traveler support environment.
The ideal candidate brings strong corporate travel experience, excellent customer service skills, and confidence managing complex travel requests. You should be detail-oriented, comfortable working independently, and able to communicate effectively with business travelers and internal stakeholders.
- 3–5 years of corporate travel experience, with a strong preference for international business travel exposure.
- Native expertise with the Amadeus Global Distribution System (GDS).
- Strong understanding of the travel industry and corporate travel processes.
- Proven ability to manage complex bookings and resolve customer issues independently.
- Excellent verbal and written communication skills.
- Strong attention to detail and commitment to service excellence.
- Ability to anticipate customer needs and provide proactive travel solutions.
- Integrity and professionalism when handling confidential traveler information.
- Ability to work collaboratively, receive feedback, and support team success.
- Flexibility to work within a 24/7 traveler care operation, including afternoon shifts (12 PM–12 AM).
- Fully remote work model with flexibility to work from home.
- Opportunity to join a diverse and collaborative global team of travel professionals.
- Competitive compensation package based on experience and location.
- Comprehensive health and life insurance benefits.
- Retirement savings program with employer contribution.
- Access to colleague assistance programs and wellness resources.
- Travel discounts and exclusive deals across flights, hotels, cruises, and car rentals.
- Professional development opportunities through extensive learning platforms and career growth programs.
- Inclusive workplace culture focused on diversity, equity, and belonging.
- Supportive environment that encourages collaboration, learning, and long-term career development.