Medical Assistant (MA) Supervisor - Primary Care in Lebanon, Oregon at Samaritan Health Services
Job Description
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JOB SUMMARY/PURPOSE
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Responsible for supervising the daily operations of the clinical staff of the LCH Health Center RHC, across all departments including: Pediatrics, OB/GYN, Ortho/Podiatry/Sports Medicine, and General Surgery. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office staff and physicians as well as other departments in the clinic.
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DEPARTMENT DESCRIPTION
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The Primary Care teams at Samaritan Health Services offer complete health care for pediatric patients (newborn to 18 years old) through their pediatric and family medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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Registered or Certified Medical Assistant required.
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Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program required.
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Two (2) years experience in a healthcare setting required.
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Previous leadership/supervisory experience preferred.
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Healthcare Provider BLS required.
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KNOWLEDGE/SKILLS/ABILITIES
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Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
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Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
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Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
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Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
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Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
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Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
PULL (0-20 pounds force)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
SQUAT Repetitive
KNEEL (on knees)
REACH - Forward
SIT
WALK - LEVEL SURFACE
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
SQUAT Static (hold >30 sec)
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
FINGER DEXTERITY
PINCH Fingers
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
MANUAL DEXTERITY Hands/wrists
STAND
BEND FORWARD at waist
REACH - Upward
GRASP Hand/Fist
PUSH (0-20 pounds force)
PUSH (20-40 pounds force)
PUSH (40-60 pounds force)
PUSH (60 or more pounds force)
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