Residential Services Manager in Bend, Oregon at Advocates for Life Skills & Opportunity Inc.

About Advocates for Life Skills & Opportunity (ALSO)

Founded in 1997, Advocates for Life Skills & Opportunity (ALSO) is one of Oregon's leading nonprofit providers of services for people with intellectual and developmental disabilities. We proudly serve individuals and families across 11 Oregon counties, delivering person-centered supports in homes, workplaces, schools, and communities.

At ALSO, we believe everyone deserves the opportunity to live, work, and participate fully in their community. Every day, our team helps people build meaningful lives through individualized supports that promote independence, choice, and inclusion.

Our Mission

To promote the full inclusion of people experiencing disabilities in the life of their community.

Our Vision

We envision a future where all people—including those living with intellectual and developmental disabilities—are fully included as valued members of their communities. We strive to provide equitable access to services and supports that reflect the preferences, goals, and values of each person, empowering self-determination, independence, meaningful employment, and a fulfilling quality of life.

Our Values

Our values shape every interaction—with the people we support, our teammates, and our communities.

TrustWe communicate with honesty, transparency, and integrity while fostering a safe and supportive environment.

TeamworkWe collaborate to bring out the best in one another and achieve meaningful outcomes together.

InnovationWe embrace creativity, curiosity, and new ideas to continuously improve the way we serve others.

DignityWe honor each person's inherent worth and right to make choices about their own life.

RespectWe treat every individual with kindness, compassion, and appreciation.

AccountabilityWe take ownership of our actions, deliver on our commitments, and continuously pursue excellence.

HumilityWe recognize that we are part of something bigger than ourselves and grow through learning, gratitude, and service.

Our Services

Employment Services

We partner with people to identify meaningful career opportunities and provide customized employment supports that foster long-term success and independence in the workplace.

Residential Services

Our residential programs provide individualized supports that help people live safely, independently, and as active members of their communities while honoring each person's goals and preferences. This is 24 hour supports working in a home setting with multiple people.

Supported Living & In-Home Services

We provide customized supports that help people maintain independence in their own homes and communities. Services are tailored to each individual's unique needs and personal goals. These are one on one supports in people's homes and communities.

Children's Services

Our Children's Services focus on helping children thrive in safe, nurturing, and supportive environments. We promote growth, independence, and meaningful community participation. This is 24 hour supports in a home setting with 2 to 3 children living together.

Benefits & Perks

At ALSO, we believe in investing in the people who invest in our mission. Eligible employees may enjoy:

Medical and dental insurance

401(k) with employer matching

Generous vacation time and sick leave

Double Time Paid Holidays (5 Holidays)

Employer provided Life Insurance for full time employees

Voluntary life insurance

Voluntary short-term and long-term disability insurance

Employee Assistance Program (EAP)

Peer-to-peer recognition and bonus programs

Milestone service recognition

Professional development and continuing education opportunities

Flexible scheduling opportunities

Career Development Pathways

Public Service Loan Eligibility

Join a team where your work makes a lasting impact every day. At ALSO, you'll build meaningful relationships, grow professionally, and help create more inclusive communities throughout Oregon.

Job Opportunity: Residential Services Manager at Advocates for Life Skills & Opportunity (ALSO)

Residential homes are located in Bend.

Salary: $47,066.88-$56,309.69/Annually depending on experience, education and Veteran status.

Are you enthusiastic about creating inclusive communities where individuals with Intellectual and Developmental Disabilities (I/DD) can thrive? Do you believe in advocating for equity and opportunity for all? If so, Advocates for Life Skills & Opportunity (ALSO) invites you to join our team as a Services Manager.

About Us:At ALSO, we are committed to empowering individuals with I/DD to lead self-directed lives. As a non-profit organization, we provide essential services and support to ensure our community members have the resources they need to thrive. We believe in fostering an inclusive environment where everyone feels valued and supported.

Role Overview:As a Services Manager, you will play a crucial role in overseeing the services provided to individuals with I/DD in a residential home setting. You will serve as both an advocate and an ally, working closely with a team of Direct Support Professionals to ensure the highest quality of care and support. This role also involves providing direct support to individuals and guiding them towards self-directed living.

We are hiring for a home that provides support to adults with co-occurring mental health and intellectual/developmental disabilities. A background in mental health, behavior support, and individual support plans is highly beneficial.

Key Responsibilities:

Relationship Building: Cultivate strong, supportive connections with individuals receiving services and provide backup support for coverage when needed. Training & Development: Train new Direct Support Professionals on essential job duties and person-centered care practices. Compliance & Documentation: Ensure proper documentation (MAR, T-Logs, ISP data) is maintained to meet compliance standards. Advocacy: Prioritize the needs, interests, and goals of the individuals we support, advocating for their autonomy and inclusion. Supervision & Leadership: Provide consistent supervision, guidance, and coaching through regular check-ins and performance support. Staffing Coordination: Develop and manage staffing schedules to ensure coverage and uninterrupted service delivery. ISP Implementation: Oversee the implementation of Individual Support Plans, attending planning meetings, and ensuring documentation is current and accurate.Behavior Support: Follow, teach, and model positive-behavior support plans.

Benefits + Compensation:

Full-time, salaried exempt position: $47,066 - $56,309 annually, based on experience, education, and Veteran status. Paid Training: Earn while developing skills. Paid Holidays: 10 days, including a special “YAY Day” birthday holiday. Comprehensive Insurance: Health (ICHRA), dental, and life insurance options. Generous Leave: Vacation and sick time accruals with cash out option. Employer Matching Retirement Plans. Employee Assistance Program: 24/7 counseling, legal guidance, financial advice, and more. Health Savings & Flexible Spending Accounts. Career Development Opportunities.Public Service Loan Forgiveness Eligible.

Qualifications:

Experience:Minimum of two years of experience in human services or a related field.One year of supervisory or leadership experience is required.Education: High school diploma or equivalent is requiredCertifications: ALSO provides opportunities to obtain your required CPR/First Aid certification, along with any necessary Delegations and Oregon Intervention System (OIS) certifications. You are responsible for maintaining these certifications and attending all mandatory trainings. This position requires a valid driver license.Communication: Strong skills in documentation and collaborative communication with team members, individuals served, families, and other providers. Independence: Able to work with initiative and sound decision-making with minimal supervision. Physical Requirements: Ability to stand, walk, use hands, occasionally lift up to 50 pounds, and safely evacuate premises.All candidates considered for employment are required to successfully pass a comprehensive background check prior to joining ALSO and ongoing every two years.

Why Join ALSO?

At ALSO, we do work of the heart. Our team is committed to inclusion, advocacy, and creating opportunities for individuals to thrive. By joining us, you will play a crucial role in empowering people to achieve their goals, fostering independence, and strengthening community connections. Make HEART work your work!

Advocates for Life Skills & Opportunity is an Equal Opportunity Employer and committed to cultivating a diverse and inclusive work environment. We provide equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.