Houseperson in Nashville, Tennessee at Fairlane Hotel

HOUSEPERSON
Fairlane Hotel | Nashville, TN
Full-Time | Hourly | On-Property

POSITION SUMMARY

Fairlane Hotel is seeking a Houseperson to support the Housekeeping team in maintaining cleanliness and appearance throughout the hotel during the day.

This role responds to guest requests, strips and prepares vacant rooms, assists Room Attendants and the Executive Housekeeper with daily priorities, and keeps public areas, storage closets, and guest floors guest-ready.

RESPONSIBILITIES

Guest Room & Floor Support:
- Strip linen and trash from vacant/checked-out rooms to prepare for Room Attendants
- Deliver housekeeping items (irons, ironing boards, hair dryers) to guest rooms upon request
- Assist Room Attendants with heavy lifting, room turns, and special requests to keep the floor on pace
- Report lost and found items, maintenance issues, and room discrepancies

Public Area & Deep Cleaning:
- Clean and maintain hallways, storage rooms, closets, and all guest areas
- Perform deep cleaning, including shampooing carpets, washing windows, light fixtures, and guest elevators
- Restock housekeeping closets on each floor and replenish linen carts as needed

Daily Operations:
- Receive assignments, keys, radio, and special guest requests at the start of shift
- Check and replenish supplies and cleaning tools throughout the day
- Return radio and keys at the end of shift
- Follow all company safety, security, and confidentiality policies and procedures

QUALIFICATIONS

Required:
- Excellent customer service skills and a team-first attitude
- Ability to follow detailed daily assignments and respond quickly to changing priorities
- Ability to stand, walk, bend, and stoop for extended periods; lift, carry, push, and pull up to 50 lbs

Preferred:
- Experience supporting Room Attendants in a fast-paced, high-occupancy hotel
- Prior housekeeping or related experience

SCHEDULE

On-property, daytime position with varying schedules based on business needs, including weekends and holidays.

BENEFITS

- PTO beginning on the first day of hire
- 401(k) program, eligible after 6 months
- Health, dental, and vision insurance effective the first of the month following 30 days of employment
- Complimentary parking
- Discounted meals at Modern Love
- Opportunities for advancement within a growing boutique hotel group

Fairlane Hotel is an equal opportunity employer committed to building a team that reflects the diversity of Nashville and the guests we serve.