Medical Records Clerk in Fort Sam Houston, Texas at Vision Technology Inc.

Job Type: Full-Time / Contract

Location: San Antonio, TX (Brooke Army Medical Center / BAMC)

Work Authorization: U.S. Citizenship Required (Government Contract Requirement)

Job Summary
We are seeking a detail-oriented Medical Records Clerk to support health information management and patient administration at Brooke Army Medical Center (BAMC). In this role, you will manage Release of Information (ROI) requests, process discharged patient records using MHS GENESIS, ensure regulatory compliance, and support clinical staff with health record audits and transfers.

Key Responsibilities
Release of Information (ROI) & Legal Requests:

Process requests for medical records from patients, legal counsel, insurance providers, government agencies, and researchers in compliance with HIPAA, AR 40-66, and federal guidelines.

Receive, screen, and process official/legal documents (e.g., subpoenas, summons, investigative requests, risk management reviews) and prepare certified copies.

Coordinate with the Staff Judge Advocate (SJA) prior to releasing sensitive legal records.

Health Information Management & EHR:

Retrieve, process, and audit discharged inpatient and ambulatory records.

Utilize MHS GENESIS to print reports, track discharged patient files, verify 100% record accountability, and report unlocated records to the Department Chief.

Conduct qualitative and quantitative reviews of medical documentation to ensure provider signatures and required reports are complete.

Maintain and publish monthly provider deficiency reports to track incomplete records.

Inter-Facility Records & Administrative Support:

Request, screen, and log incoming medical records from external military and civilian health facilities.

Process records for Medical Evaluation Boards (MEB), VA claims, and medical profiles.

Execute standard record maintenance duties including scanning, indexing, electronic file merging, pulling, and physical filing.

Safely operate a Government Vehicle (GOV) to transport physical records between hospital wards and Patient Administration Division (PAD) offices.

Qualifications & Requirements
Citizenship: Must be a U.S. Citizen (Mandatory per government PWS guidelines).

Education:

High School Diploma or GED equivalent.

Education Substitution: 1 year of relevant experience in a medium-to-large medical facility within the last 7 years may substitute for the high school education requirement.

Experience:

Minimum of 1 year of relevant experience within the last 5 years working in a medium-to-large medical facility.

Hands-on experience operating Electronic Health Record (EHR) systems (MHS GENESIS experience preferred).

Certifications:

Active Basic Life Support (BLS) certification.

Active RHIT (Registered Health Information Technician) OR RHIA (Registered Health Information Administrator) certification required.

Knowledge & Skills:

Strong foundation in basic medical terminology.

Working knowledge of HIPAA regulations, AR 40-66, and Joint Commission compliance standards.

Excellent written and oral communication skills.

Valid Driver’s License to operate government transport vehicles.

Work Environment & Physical Demands
Fast-paced hospital and medical administrative setting.

Involves sitting, standing, walking hospital wards, handling physical files, and driving between facilities on-site.