Occupancy Specialist - Brookdale Village Senior Housing in Far Rockaway, New York at JASA

As an Occupancy Specialist, you’ll support the day-to-day housing operations of Brookdale Village, Israel, and Seagirt Senior Housing Corporations. You’ll maintain accurate tenant occupancy and financial records, process tenant recertifications, prepare government reports and vouchers, and help ensure compliance with applicable affordable senior housing regulations.

Shift Schedule:

Monday–Friday: 8:00 AM – 4:00 PM

Hours Per Week:

35

JASA is one of NYC’s largest and most trusted nonprofit organizations serving older adults and vulnerable populations. Team members here do meaningful work that helps older adults maintain safe, stable housing and access the support they need to live with dignity and independence.

Meaningful Impact:

• Help support older adults in maintaining stable, affordable housing.

• Contribute to accurate housing records, regulatory compliance, and efficient property operations.

Collaborative Environment:

• Work closely with Site Management, JASA’s Accounting Department, and government agencies.

• Support the administrative and financial operations of senior housing communities.

Professional Growth:

• Develop your knowledge of senior housing regulations, HUD vouchering, and tenant recertification processes.

• Build valuable experience in housing administration, bookkeeping, and financial recordkeeping.

JASA supports older adults by providing housing and services that promote independence, stability, and quality of life. The Occupancy Specialist supports the administrative and financial functions of Brookdale Village, Israel, and Seagirt Senior Housing Corporations, helping ensure tenant records, rent accounts, recertifications, and required reports are maintained accurately and in accordance with applicable housing regulations.

As an Occupancy Specialist, you’ll manage tenant occupancy records, assist with rent account administration, prepare government documentation, and coordinate with internal departments to support accurate and compliant senior housing operations.

• Prepare and maintain required governmental reports for assigned senior housing corporations.

• Process annual and interim tenant recertifications in accordance with applicable government housing regulations.

• Maintain accurate tenant occupancy records and supporting documentation.

• Support compliance with required housing reporting and administrative procedures.

• Prepare and submit monthly vouchers to government agencies.

• Process monthly rent adjustments and maintain accurate tenant account records.

• Respond to tenant inquiries regarding rent charges and account balances.

• Prepare lease security deposit reports for each housing entity.

• Prepare and process exception checks for deposit.

• Draft tenant correspondence for review and approval by the Site Manager.

• Respond to tenant questions and provide accurate information regarding account balances and rent-related matters.

• Maintain organized records and documentation to support senior housing operations.

• Operate standard office equipment, including calculators, copiers, and fax machines.

• Coordinate with JASA’s Accounting Department as needed.

• Work under the supervision of the Site Manager to support daily administrative and financial activities.

• Perform additional duties as assigned.

• High school diploma required; Associate’s degree preferred.

• Minimum of two (2) years of bookkeeping or related experience.

• Knowledge of HUD vouchering and accounting systems preferred, or willingness to learn.

• Strong attention to detail and organizational skills.

• Ability to communicate clearly in English, both verbally and in writing.

• Basic computer and keyboarding skills required.

• Legible handwriting.

• Ability to maintain accurate records and handle routine financial and administrative tasks.

• Proficiency in Microsoft Office or similar computer programs preferred.

• Ability to learn government housing systems, vouchering procedures, and accounting software.

• Ability to operate standard office equipment, including calculators, copiers, and fax machines.

JASA offers a comprehensive benefits package designed to support your well-being and future.

• Medical, Dental, and Vision coverage options

• Employee Wellness Programs (fitness and mental health support)

• Employee Assistance Program (EAP)

• Paid vacation time

• Holidays and floating holidays

• Paid time off for work-life balance

• Training and continuing education opportunities

• Career growth within the organization

• Employee recognition programs celebrating contributions

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.