INTERN in Ames, Iowa at Mary Greeley Medical Center

Sterile Processing Intern:

The Quality Feedback & Process Improvement Intern will support the Sterile Processing Department by collecting, organizing, and analyzing quality-related data to identify trends, recurring issues, and opportunities for process improvement. This position will work closely with department leadership to evaluate error rates, perform basic root cause analysis, and assist with developing recommendations that improve quality, efficiency, and patient safety. The internship provides hands-on experience in healthcare operations, quality improvement, data analysis, and process optimization within a hospital setting.

POSITION RESPONSIBILITIES

• Collect, organize, and maintain quality-related departmental data.

• Analyze trends and identify recurring errors, defects, or process opportunities.

• Develop reports, charts, and visualizations to communicate findings.

• Assist with root cause analysis and problem-solving activities.

• Participate in process improvement projects and team discussions

. • Collaborate with Sterile Processing leadership to recommend workflow improvements.

• Monitor the effectiveness of implemented improvements and track outcomes. • Document project findings, recommendations, and results. • Present summary findings and recommendations to department leadership at the conclusion of the internship. • Support additional quality and operational improvement initiatives as assigned.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Required:

• Currently enrolled in an associate’s, bachelor’s, or graduate degree program.

• Interest in process improvement, quality assurance, healthcare operations, manufacturing, engineering, or data analytics.

• Basic proficiency in Microsoft Excel, including sorting, filtering, and creating charts/graphs. Preferred:

• Coursework or experience in data analytics, quality improvement, Lean, Six Sigma, industrial engineering, healthcare administration, supply chain, manufacturing, or related fields. • Experience working with spreadsheets, databases, or reporting tools.

APPROX. HOURS/WEEK IDEAL START DATE IDEAL END DATE

20 hours per week.

June 2027 December 2027

APPLICABLE MAJORS:

Data or Business Analytics, Healthcare Administration, Engineering, Operations Management, Quality Management or related fields