IT Support Assistant in Albuquerque, New Mexico at University of New Mexico

Requisition ID: req36781

Working Title:
IT Support Assistant

Position Summary:
The College of Nursing Information Technology Group (CON IT) is searching for a customer service oriented individual to provide day-to-day technical support (Windows and Mac OS) to faculty, staff, and students. CON IT provides end-user support for hardware, mobile devices, and software related issues to the end user.
Under general supervision, the qualified candidate will be the first line of support for investigating and resolving hardware, software, and network issues reported by users. This involves working closely with the CON IT team to diagnose problems, provide solutions, and ensuring timely resolution. Successful candidates will possess excellent computer and problem-solving skills with a strong customer service background. This position requires lifting and bending frequently. The selected candidate will work approximately 28 hours per week. This position does not require a Federal or State Work-Study award.
Campus:
Health Sciences Center (HSC) - Albuquerque, NM

Department:
College of Nursing (AFD)

Employment Type:
Student Employment

Status:
Non-Exempt

Pay:
$16.50 Hourly
Background Check Required:
No

Application Instructions:
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

To receive full consideration please include:

• Application

• Cover Letter, addressing preferred qualifications

• ResumeMinimum Qualifications: Equivalencies not found for this position