Cage Supervisor in Fort Hall, Idaho at FORT HALL CASINO
NewSalary: $22.77 - $31.88/hr
FORT HALL CASINO
Fort Hall, Idaho, 83203, United States
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Job Description
| POSITION TITLE | Cage Supervisor | DEPARTMENT | Cage |
| REPORTS TO | Cage Manager | LICENSING LEVEL | Key |
| SALARY GRADE | NE08 | FLSA STATUS | Non-Exempt |
- Works with management to implement a strategic plan to deliver services; communicates goals, objectives, policies, and procedures in accordance with the strategic plan.
- Increases staff effectiveness by orienting, training, coaching, counseling, and disciplining employees; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions; integrating functional objectives; and providing and participating in educational opportunities.
- Hosts pre-shift meetings to ensure communication among personnel regarding Cage related activities.
- Helps to ensure departmental staffing is maintained within budgetary requirements.
- Conducts evaluations of Cage services and works with staff to take appropriate steps to improve performance and/or customer service levels.
- Ensures the efficiency of Cage operations and maximum level of service is achieved through a culture of teamwork and consistency.
- Contributes to the organization's effectiveness by offering information and opinion as a member of the management team.
- Complies with all property and department policies and procedures.
- Oversees vault and cage operations.
- Manages casino cage inventory.
- Reviews and verifies jackpot payouts and tax form transactions.
- Oversees drops and fills for kiosks and ATMs.
- Responds to customer inquiries or complaints.
- Prepares and presents daily opening, closing, and variance reports.
- Performs as Cage Cashier or Cage Main Banker as necessary.
- Maintains a professional, organizational, and community reputation.
- Contributes to a team effort and accomplishes related results as required.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of:
- Department organization, functions, objectives, policies and procedures.
- Applicable federal, state, tribal, and gaming laws, regulations, requirements, and principles.
- Drop count, cage, and cashiering operations.
- Fraud prevention techniques.
- Cash handling, banking, and/or accounting methods and procedures.
- Customer service standards.
- Operating various word-processing, spreadsheets, and database software programs in a Windows environment.
- Operating a 10-key calculator, currency machines, and cash service ID scanner.
- Preparing, reviewing, and analyzing operational and financial reports.
- Supervising, training, and evaluating assigned staff.
- Making effective decisions in emergency situations.
- Communicate efficiently and effectively both verbally and in writing, individually and in group settings.
- Maintain confidentiality.
- Establish and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Work independently and meet strict timelines.
- Analyze situations and adopt appropriate courses of action.
- Establish and maintain professional relationships with the public and co-workers.
- Make solid decisions and exercise independent judgment.
MINIMUM QUALIFICATIONS
- High School Diploma or GED.
- Two (2) years of casino cashier, accounting, or related experience.
- A combination of relevant education and related work experience may be considered.
- Valid driver’s license is required when driving vehicles for work-related purposes.
- Must be able to successfully pass a background screening / investigation according to the established requirements below. Tribal and Native American preference shall apply to all positions.
- Must be able to submit supporting documentation of education and training to support qualifications.
- Must be able to obtain and maintain a gaming license in good standing according to licensing rules and regulations.
- Must obtain and maintain a valid driver's license and qualify for insurance coverage under the company's fleet management policy, when applicable.
Background Investigation Requirements
- Pre-employment drug screen.
- Personal reference check and employment verification.
- Conducts Federal, State, and tribal criminal history in accordance with the Shoshone-Bannock Tribes Gaming Commission Regulation, Part 400.7, Background Investigations.
Updated 07/31/2026
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Job Location
Fort Hall, Idaho, 83203, United States
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