Patient Services Rep/ Receptionist in Parsippany, New Jersey at VIP Medical Group

About VIP Medical Group

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

This role will be assisting our locations in Woodbridge, Morristown and Morris County, NJ.

What you'll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Spanish proficiency preferred. (preferred)

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Bonuses