JobTarget Logo

Technical Support Engineer in Châtenay-en-France, Île-de-France at Jobgether

NewJob Function: Customer Service
Jobgether
Châtenay-en-France, Île-de-France, 95190, France
Posted on
New job! Apply early to increase your chances of getting hired.

Explore Related Opportunities

Job Description

Technical Support Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Engineer in France.
In this role, you will be a key member of the Field Engineering team, ensuring customers achieve maximum value from advanced security automation solutions. You will work remotely in a collaborative, fast-paced environment alongside highly technical peers across multiple time zones. Your focus will include providing technical support, delivering world-class customer experiences, and contributing to solution adoption and improvement. You will influence product features based on customer needs, stay up-to-date with cybersecurity and automation trends, and represent the team at industry events. This role combines technical expertise, customer engagement, and continuous learning, offering the opportunity to make a tangible impact on enterprise security operations.
Accountabilities:
  • Engage with customers to support successful adoption and use of automation solutions
  • Troubleshoot technical issues, provide guidance, and ensure customer satisfaction
  • Represent the company at events, conferences, and in customer interactions
  • Influence product roadmap and features by providing feedback from customer experiences
  • Keep up with industry trends in cybersecurity, security automation, and related technologies
  • Collaborate with cross-functional teams to optimize solutions and share best practices
Requirements:
  • 5+ years of experience in technical support, operations, cloud services, or professional services
  • Proven expertise in security, automation, scripting, and API knowledge
  • Ability to deliver excellent customer service and training experiences
  • Strong English communication skills, both verbal and written
  • Adaptable, proactive, and able to thrive in a fast-paced, dynamic environment
  • Demonstrated “can do” attitude and eagerness to continuously learn and grow
Benefits:
  • Fully remote role with flexibility and work-life balance
  • Opportunity to work with cutting-edge AI-driven security automation solutions
  • Collaborative and high-performance team environment
  • Professional growth through exposure to enterprise clients and innovative technologies
  • Participation in conferences, events, and ongoing technical learning opportunities
  • Inclusive and diverse workplace committed to equal opportunity
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1

Job Location

Châtenay-en-France, Île-de-France, 95190, France

Frequently asked questions about this position

Similar Jobs In Châtenay-en-France, Île-de-France

HR Ops & ESG Specialist

Didomi
Paris, Île-de-France
New

HR BP/HRD (Core Business Unit)

Jobgether
Châtenay-en-France, Île-de-France
New

Account Payments Specialist

Jobgether
Châtenay-en-France, Île-de-France
New

Billing Support Specialist

Jobgether
Châtenay-en-France, Île-de-France
New

Talent Acquisition Specialist

Jobgether
Châtenay-en-France, Île-de-France
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.
By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.