Sales and Operations Coordinator in Mableton, Georgia at Elevate Fence Partners

Allied Fence prides ourselves on our exceptional reputation for providing top-tier fencing services in Metro Atlanta. With over 70 years of experience, our company is built on a foundation of expertise, professionalism, and a steadfast commitment to customer satisfaction. We offer an extensive range of fencing products and expert installation services, including custom-made fences to suit any need. With one of the largest fencing inventories in Metro Atlanta and two convenient showroom locations, we provide our customers with unparalleled selection and convenience. Our creative design capabilities and flawless installation expertise set us apart as industry leaders for residential and commercial fencing solutions. We have served thousands of satisfied customers, and look forward to serving thousands more!

The Sales and Operations Coordinator supports the location by working with customers, vendors, and employees to provide operational and sales services. The Sales and Operations Coordinator supports sales as needed, anything from over the counter sales to following up with customers. The Sales and Operations Coordinator is a true multi-tasker who works in many facets while completing operations tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.

Responsibilities Include, but are not Limited to:

• Answer sales and operational calls, assisting or taking ownership of all customer needs.

• Assist customers with installation questions and any customer service needs as well as new sale needs.

• Assist walk-in customers with customer service and over the counter sales.

• Set appointments with customers for estimates.

• Generate and assist in processing work orders.

• Follow up with customers post job completion to ensure satisfaction and obtain reviews.

• Complete outbound sales calls as directed.

• Email final invoicing. Assist accounting as needed.

• Assist outside sales representatives as requested.

• Assist with project execution tasks such as answering questions around administration, installation or invoicing.

• Handle customers’ inquiries/requests in a timely manner.

• Communicates frequently with the customer.

What credentials do you need? Proven high performance results, the right personality for our culture and the perseverance to make the customer happy no matter how hard it gets. That is all.