Community Director in Tyler, Texas at J Street Property Services

At J Street Property Services, we believe great properties are built by great people. As a values-driven commercial and residential real estate management company, we are committed to delivering exceptional service, operational excellence, and long-term value for our clients, residents, tenants, and partners.

Our success is rooted in integrity, accountability, and care. We take pride in operating high-quality assets and building trusted relationships through transparency, follow-through, and a commitment to doing the right thing—even when it's not the easiest path.

At J Street, employees are empowered to take ownership of their work, contribute meaningful ideas, and make an impact every day. We foster a professional, collaborative environment where team members are supported in their growth and encouraged to build rewarding careers. Whether you're serving residents, managing properties, supporting operations, or driving strategic initiatives, you'll be part of a team that values service, innovation, and continuous improvement.

If you're looking for an organization where your work matters, your contributions are recognized, and your career can grow alongside a thriving company, we'd love to meet you.

About the role

A Residential Community Director is responsible for overseeing the maintenance and upkeep of residential properties and tenant satisfaction. Their duties include scheduling routine maintenance like landscaping, mowing lawns, replacing roof tiles, or changing air vents, overseeing a team of leasing, maintenance staff, and enforcing rental terms.

What you'll do

• Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.

• Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.

• Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.

• Contracts with tenants by negotiating leases and collecting security deposit.

• Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.

• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services.

• Maintains building systems by contracting for maintenance services and supervising repairs.

• Secures property by contracting with security patrol service, installing, and maintaining security devices, establishing, and enforcing precautionary policies and procedures, and responding to emergencies.

• Enforces occupancy policies and procedures by confronting violators.

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Qualifications

• High school diploma, GED, or equivalent

• Bachelor’s degree or equivalent experience preferred

• 3-5 years’ experience in multi family

• 1-3 years’ management experience required

• Working knowledge of office software such as Microsoft Outlook, Excel, and Word
• Working knowledge of Yardi required