Youth Worker (Shelter) - FT (2026-334-YPS) in Toronto, Ontario at WoodGreen Community Services

Competition #2026-334-YPS	Youth Worker (Shelter) - FT (2026-334-YPS)
Employment Type:	Full Time, CUPE Bargaining Unit (1 vacancy)
Work Hours:	40 hours/week
Work Setting:	Exclusively Onsite (Shelter program)
Salary:	$55,956.22
Application Deadline:	September 08, 2026 by 11:59 pm

Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.Program Overview – Youth Programs & Services, Youth Shelter & Housing
The primary responsibility for a Youth Worker is to provide direct, quality client care and supervision to clients in live-in programs, and to provide client-focused and strengths-based relationship-based interventions.
From mental health and housing to employment and youth justice supports, WoodGreen now provides a more robust continuum of care, all under one umbrella. Together, we are better positioned to ensure youth needs are being MET: through Mental health, Employment, and Transitional supports.

What You Will Do

• Provide care and supervision to residents in the shelter
• Ensure the safety and well-being of the residents in the facility
• Complete reports, documentation and data entry as needed, ensuring that client records are accurately recorded in the Shelter Management Information System (SMIS)
• Ensure that administrative duties are completed within the required timeframes
• Support youth in the development of case plans (as per City of Toronto Shelter Standards) and provide ongoing case management
• Facilitate relevant referrals for residents to community-based services
• Develop, implement and evaluate group programming for residents
• Participate in the daily operation of the facility
• Complete all additional duties as assigned

What You Bring to the Team

• Diploma or degree in a related field (i.e.; BSW, CYW, SSW, etc.)
• Minimum of 1 year of experience working with adolescents or homeless youth, preferably in a shelter setting
• Demonstrated knowledge and experience with at risk adolescents and young adults

What Will Set You Apart

• Understanding of the complex issues facing our clients
• Sound knowledge of the issues facing homeless and street-involved youth, as well as community resources
• Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
• Sensitivity to and ability to work with a diverse client and staff group
• Ability to exercise professionalism and sound judgement in conflictual and stressful situations
• Ability to work independently and effectively as part of a multi-disciplinary team
• Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
• Excellent interpersonal and conflict resolution skills
• Excellent communication skills – verbal and written
• Strong administrative and organizational skills
• Good computer skills
• Valid First Aid/CPR certification
• Valid UMAB certification
• Completion of required suicide prevention and intervention training as per Shelter Standards
• Full vaccination (minimum 2 doses) against COVID-19 with a Health Canada approved vaccine series
• Availability for shift work required.

This is a collective bargaining unit position with CUPE Local 3501

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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