WEEKEND Sales - Retail Counter (Weekend plus 1 or 2 weekdays) in Fort Wayne, Indiana at Pick Your Part

Responsible for providing a superior customer service experience to all walk-in customers.

1. SATURDAY, SUNDAY AND HOLIDAY AVAILABILITY A MUST
2. Part time to start with the possibility of full time.
3. Good attendance is crucial
4. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
5. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
6. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
7. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
8. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
9. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
10. Assumes other duties as assigned

Basic Qualifications

Education & Experience:

• SATURDAY, SUNDAY AND HOLIDAY AVAILABILITY A MUST
• Good attendance is crucial
• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.